Lucky's Hand Car Wash

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Biggest Mistake EVER! Stay away from Lucky's Aftermarket Installation - Auto Remote Start Security System



Please learn from my mistake. I took advantage of a Groupon for Lucky's Aftermarket Installation and Tony installed the Auto Remote Start Security System installed in my 2010 Honda Accord. Immediately after Tony installed the system, my car battery started dying. I had to jump-start my battery every day to get it going. Honda mechanics analyzed the situation and found that there was a very strong parasitic draw on my battery from the newly installed Auto Remote Start Security System. Tony changed out the system but the problem still remained. I finally had Tony remove the Auto Remote Start Security System completely and I asked him to put the car back the way he found it. Even after having the system removed, my car battery continued to die. After a few months of aggravation, it cost me $358.27 for a mechanic to open the dash and car door to finally find that Tony left a wire inside (apparently once tied in with the locking system). Because the wire was just hanging there and not really attached to anything, it was causing a drain on the battery.



I know that mistakes can happen. I contacted Lucky's and explained the situation. I talked with Peter who is the manager. He defended the work they did and said the wire must have come from someplace else; even though only routine maintenance work has ever been done on the 2010 car (oil changes, tire rotation, etc.) and the problem did not start until after they installed the Auto Remote Start Security System. I told Peter that I would send him a letter of the situation along with a picture of the wire that Tony left in my car and a copy of the bill which explained exactly what the mechanic found. I asked Peter for the owners name so that I could provide a copy of the documentation to them as well. Peter told me that the owners names are Al and Paul. He would not provide last names to me saying "You can understand why we wouldn't give out their last names". Actually, I don't understand why their last names are not given out. This is a business and if the manager cannot provide an agreeable solution, then the owners names should be provided. They may not even be aware of the poor work they are providing. At any rate I sent my documentation via e-mail and Certified Mail. When I talked with Peter, I said that I would wait a couple of weeks for their response. It's now been 4 weeks and I have not received a response from them and no reimbursement for the problems they caused. Therefore, I am sharing my story so that others can be warned of the poor work provided by Lucky's Aftermarket Installation.

Very well washed inside and out I very happy with service! ! All I can say try it you will go here again.