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anonymous123456

05/31/2012

Provided by YP.com
This is such an OVER PRICED pl...

This is such an OVER PRICED place, it's slightly ridiculous. And the $80 cap for the electricity will not cover what they say the bill is every month. One month they told my boyfriend and I that we each owed $90 more in electricity!! Ridiculous. Not only that, but there was no proof that that was the exact bill. They type it up themselves and give it to you. The apartment is decent...but not for almost $1,200 a month. The carpeting is AWFUL, the wood furniture is AWFUL, and the "accent walls" they rave about are simply tacky! We have problems with the sink in the bathroom leaking, which they claimed was "normal", oh yes, sinks they normally leak!! The fire alarms were so cheap that even a little steam from the shower set them off. And replacing them with cheaper ones...didn't help! They also do not recycle, which was negative for me..that's a personal thing I guess. They also charged us a pet deposit and $25 extra EACH for two bunnies that stayed in cages except for a few supervised hours a day. Also charged us for ridiculous things from our deposit, but I was expecting that. Now we are living in a lovely, REAL apartment...paying rent that is the average in the area and it's what we were paying PER person (there was two of us) at Bard. Not only that, but it's alot bigger and SOOO much nicer. This is a college student apartment...because they tag down colllege students, rip them off because they don't know any better, and add charges that none of them are going to argue because it's their first apartment and do not know any better. I'm a college student, so listen to me....look around Shippensburg, you WILL find MUCH better apartments for very reasonable prices! Do not get let this place take advantage of you!

claimed iconBusiness Response04/23/2013

We're sorry you did not have the good experience we strive to provide at our community. We always try to be up front about all costs involved, such as the utility overages and pet rent, and have implemented a lease signing checklist to help ensure that all residents are fully aware of all rental responsibilities before signing a lease. The electric usage is read and billed directly from the provider and we are responsible for passing on that bill. Any letter you received regarding an overage should have specified that copies of the bill are available in the office for our residents to view if they had questions; we have taken this a step further and have begun delivering copies of the bills directly to the apartment as a way to eliminate any confusion with the charges for our residents. We have also eliminated the electric cap, so our residents don’t receive unexpected overages, they just receive their regular usage bill each month. We hope by doing this, our residents can budget and plan accordingly for this rental expense. We work hard to provide quality apartments to our residents and have a We Care Maintenance program that promises to take care of any general maintenance issue that is reported within 3 business days. With this policy, we also promise to have any emergency item resolved within 24 hours. If that level of service is not achieved, we hope our residents will let us know quickly, so that we can correct any issues. We take pride in our apartments and feel that our townhome style is something unique in Shippensburg. We strive to keep our prices competitive in the market and hope that our residents can see the added value that townhome living offers, in addition to our other community goals and amenities such as providing great customer service, hosting fun resident events, maintaining beautifully landscaped lawns, and providing quality townhomes within walking distance to the University.

This listing has been claimed by a business representative.

More Business Info

Bard Townhouses is dedicated to providing the very best Student Housing in Shippensburg

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Phone: 717-496-4932

Services/Products
2, 3, and 4 bedroom townhouses directly across the street from Shippensburg University. Specializing in student housing.
Payment method
check, visa, master card
Amenities
Clubhouse with pool table, gaming room, study center and tanning bed, Sand Volleyball & Basketball court, picnic tables & grills, 24 hour Maintenance, On-site Laundry facility, Living & Bedroom Furnishings provided, Pet friendly
Categories
Townhouses, Apartment Finder & Rental Service, Apartments, Student Housing & Services
Other Information

Parking: Lot