Yamato Express

Write a Review704-471-0084

CLOSED NOW - Opens at 11:00am

This place is a joke. Where do I begin? The customer service is AWFULLLLL!!!! They are so rude and in such a hurry (for no reason). its 100+ degrees outside and they didn't have any AC when I asked the girl about it she cocked the biggest attitude. The owners are rude and CHEAP. The girl that pretty much runs the place treats the other employees like complete crap, yells at them and bosses them around. They won't let you substitute anything but you can get MORE rice.... They only serve bottled water and will REFUSE to give you a cup for FREE water. Oh and we ordered 4 orders of teriyaki chicken and none of the orders is what we ordered. So I called and try to tell the sassy woman they were wrong and she INSISTED they were right. I was so shocked how she argued with me I literally said OK you are right and had to hang up the phone I was so irritated. And after all this trouble the food isn't even that great of quality. That will be the LAST time I ever go there and those people will never get my service again.

Great Japanese food at very reasonable prices. Love their shrimp sauce!