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Reviews

EM
Erika M.

01/15/2016

Provided by YP.com

In a moment of panic Maggie kept me calm and sent a technician out right away. They are wonderful!!! They are super friendly, convenient, and dependable. Highly recommended to all my friends!

RW
Rebecca W.

10/13/2015

Provided by YP.com

I've used Preferred Pest Control for over 5 years. They do a wonderful job! Everyone I've dealt with has been super nice, and they always call ahead to schedule my appointment to make sure I'll be home. On the rare occasion that I have had any issues, they will come by and do an extra treatment for me, even if it isn't time for my next service yet. I recommend them to all of my friends!

TV
Theresa V.

08/19/2014

Provided by YP.com

I've been using Preferred Pest for over ten years and couldn't be happier. I would highly recommend them. All employees I've dealt with have been friendly and thorough, from office to field employees. I never have problems with bugs since I've started using them. The few bugs I've seen are dead bugs. They treat my home (and me) with respect. I'm so happy with them that I also use them on a rental property I own.

JC
J. a. C.

06/30/2014

Provided by YP.com

I've used this company for over a year on several homes. It seems their workers are not always properly trained as several times I've had to call and have them return when the roach problem was not resolved. I've been waiting now for 4 days to hear back from them AGAIN! The house of concern was treated in April (according to their specification of needed treatment), but they came back again in a few weeks later due to recurring bug issues, and now again a month later we are seeing bugs again. Hmmm... wonder how long it will take this time and what excuse they will have now?!

MW
Maggie W.

09/25/2013

Provided by YP.com

Dependable and honest company! They are local too! My technician, Stanley, comes out in a timely fashion any time I've ever had a bug problem. He also takes care of the problem on the first trip. I'd recommend service to everyone!

L
laura.gresham

10/01/2012

Provided by YP.com
My family absolutely loves pre...

My family absolutely loves preferred pest control. I'm not sure why that person who wrote a 2 star review said it took so long for house/emergency call because I have ALWAYS had either same day service and never had to wait longer than the next day for an emergency visit. I'm not quite sure that person is even being truthful in his bad review. The guys that come out are completely professional and the nicest people. This has by far been the BEST pest control company we have ever used. I would absolutely recommend it to anyone in the Savannah area.

D
damyankee

09/27/2012

Provided by YP.com
Pick another service provider!...

Pick another service provider!!!!



We had the service and when our bathroom was over run with fire ants they were too busy with other customers to come and service the problem. When they finally did come it took multiple visits to get rid of the ants.



Then we find a snake in the house and again too busy to come inspect where itcame in. Made an appoint for 2 weeks away. 2 days later got a call that they had other clients to service on that day and would not come to our home.



Spoke with manager and Owner Tim Jones and I was invited to find another service.I guess the warranty is only as good as the people who back it.



So if you do not want ants or snakes in your home pick a professional.

claimed iconBusiness Response10/01/2012

This customer had a valid complaint. We admitted our mistake to him and sincerely apologized. We not only offered suggestions of how to resolve the issues at hand, but also directly asked the customer what could be done to resolve the issues to his satisfaction. Preferred Pest Control attempted to resolve the issues at hand; however, all attempts were denied by the customer. Going forward, we felt it best that this customer and Preferred Pest Control ended its business relationship.

This listing has been claimed by a business representative.
B
brianwall

03/06/2012

Provided by YP.com
Preferd pest control has been ...

Preferd pest control has been servicing the apartments I work at for several years and we have gone from many roach infestations to none. they have been wonderful and knowledgeable in the destruction of unwanted pests.

L
louisesch

04/12/2011

Provided by YP.com
Would NOT recommend

In dealing with this company, the owner Tim was extremely unprofessional when I asked about transferring the existing home policy to a potential new homeowner. He said the new owner would be required to pay a "booster" fee. When I asked why a booster was needed for a house already being treated by them, he could not explain. He also said the monthly contract rate would increase. When I again asked him why, he could not give me a legitimate answer. He chose to handle my questions by refusing to make the contract transferrable to any new potential homeowner and hung up the phone on me. Totally sounds like all Tim is interested in is ripping off customers! Absolutely unprofessional attitude and treatment to clients!!! I would Never recommend using this company!!!

claimed iconBusiness Response10/01/2012

According to the warranty paperwork, the property was due for a full retreatment because the warranty had expired. Termite treatments do not last a lifetime. If the property was left untreated, there was a chance of an infestation and/or damage from subterranean termites. Also, an expired warranty is not transferable. A proper treatment was recommended to not only protect the existing and future owner, but also Preferred Pest Control as the company guaranteeing the warranty. As far as rate adjustments are concerned, it is common after many years to adjust the rate accordingly. Preferred Pest Control’s goal is, and always will be, to protect the customer even if the recommended course of action may not be what is expected by the customer.

This listing has been claimed by a business representative.

More Business Info

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BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat - SunClosed
Payment method
discover, all major credit cards
Accreditation

National Wildlife Control Operators Association

Associations
Georgia Pest Control Association National Pest Management Association National Wildlife Control Operators Association We are Certified Wildlife Professionals Graduates of UGA Termite School A+ Rating with Better Business Bureau
Category
Pest Control Services
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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