Santa Fe Glass & Mirror

Write a Review505-984-0910

CLOSED NOW - Closed

BEWARE! Horrible experience. Orders are prepaid but if cut incorrectly, they will not stand by their work. They want another full payment up front before another Attempt is made. Owner’s son didn’t care if business was lost- big or small. Awful awful work and experience

This business lacks in customer service and follow up. There were problems with our mirror installation which remain unresolved. The glass mirror is exactly what we ordered but the install is shoddy. I would recommend doing your own install if you order mirrors from this company. The mirror is not level or square on the wall. The mirror was installed with just 2 wall brackets on the bottom, none on the top. Instead of brackets, glue was used to keep it on the wall. This is large 6ft by 3ft mirror and the glue is pulling away from the wall. Each day the gap widens with close to an inch gap. We fear the mirror will fall off the wall. No one from Santa Fe Glass has responded to my calls to come fix this issue. We will be reinstalling it ourselves.



I am updating this review. The SFGM installers showed up 2 days ago and fixed all the problems with the mirror. It looks good and I am satisfied. I give it 3 stars, up from one, because of the slow response and unpleasant phone calls with the owner who didn't seem to think there was a problem.

The best in Santa Fe. Professional, prompt, answered all my questions! Immediate service! I cannot imagine any better.