Mesa Laundromat

Write a Review805-966-9899

CLOSED NOW - Opens at 6:00am

Hello,
I've just moved to the Mesa,I usually would drive by ur landrymat.. I came in, it was about 9:00pm, & I have to tell you THANK YOU SO MUCH FOR HIRING TAMMY!! She was upbeat, sweet lady!!even when its late at nite,I LOVE IT HERE, I honestly would hate doing Landry... now i don't mind at all, it's so nice and clean.. THANK YOU FOR THE WI-FI. TOO.,,,.... ����
Respectfully
Theresa Calles

We have been going to this laundromat for several years, never had a problem. However in the recent months there has been a dramatic decline. At least 1/3 to 1/2 of the machines are non-operational at any given time, the doors on several dryers do not close, one of 2 change machines is non-operational, the vending machine for soap/etc is often empty, and the general condition of the place is just dreary and dirty looking. What finally prompted me to write a review is the recent horrible decline in customer service. All I expect from a laundromat is someone POLITE on site in case there is a problem, other than that its all self serve (as is expected.) However, Mesa Laudromat cannot even manage THAT anymore. The employee I encountered today actually removed my laundry from the dryer (STILL WET) while I was in the restroom, because she wanted to let her FRIEND use the dryer (her excuse being that I apparently "had left".) I also found several of my still wet socks on the floor and that she had MOVED another load of my still wet laundry to a different dryer (NO idea why!) I told her she had no right to do that and she began telling her friend what an idiot I was in SPANISH right in front of me. Another customer standing by who spoke fluent Spanish came to my defense and told her she was giving very poor service and was unprofessional, and the employee told him to leave and not come back (so he left angry as well.) Long story short, I will never be going back to Mesa Laundromat, there are MANY laundromats in Santa Barbara, don't waste your time or money in this one, it probably won't be open much longer anyway.

Please be aware that their video cameras are not working. It will give you a false sense of security. Almost $ 600 worth of clothing was stolen in that facility, even though they have an active person on hand to keep track of everyone's laundry. When I asked to see the camera tapes, I was told they were not functioning "on that day". A certified letter to the manager and owner, did not even get the courtesy of a reply.

Instead, check out the new laundromat on De La Vina. Beautiful, clean facility, with very kind, caring people!