Utopia Property Management-San Diego

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Horrible Management Company, rented a home through them, got caught in the middle of the landlord and the management company. Landlord is awesome, Utopia is a joke, mismanagement of funds, dirty disgusting house which they claimed to "clean". Refused to repair items which were damaged by previous tenants, claimed we were lying when we reported the damages to the home in the 10 day property report. Blinds were hanging off the wall, broken in several rooms, carpet was dirty, my wife spent 6 hours cleaning the kitchen. The refrigerator was broken (refused to repair, I ended up fixing myself). The list goes on and on. They also turned the power off to the property when the tenants moved out and left raw chicken in the refrigerator of a "clean house" which bakes in the heat for two weeks.

I have no hard feelings though, we love the house we are in, landlord turned out to be wonderful, she is suffering from this company still though, just found out last week Utopia never paid the homeowner dues the whole time they managed the property and now she is being sued by the homeowner association. To prove they are incompetent and have no idea what they are doing, when we moved in they gave us the rules of the homeowner association, well come to find out, they gave us rules to the wrong homeowner association lol.

Pure and complete IMCOMPETENCE! I wouldn't trust them with my dog house!

Highly Recommended

Utopia Management Inc have been very helpful and extremely professional in our recent move. We are very pleased with how the move went and would like to say a big thank you.

I have rented from Utopia since May and have had no problems at all. I love that they send you a monthly statement, so you never forget that you need to pay your rent.....which happens from time to time when life gets busy!

Utopia is phenomenal! Thank you indeed for getting this settled so quickly! It is great that you were actually able to rent our home for more than the initial estimate.

Thank you once again for all your help!

I have been renting from utopia since Oct. and so far there has been no problems. They have really nice people helping you. and i have never had a problem with payments because they send you reminders. And when you leave a voicemail they actually call you back and they get back at you really quick.

Utopia Management has been great so far. They helped immediately fixing leaks, etc. and worked with our schedule to get it done. The Staff is always friendly and willing to help with any issues that arise. I would recommend them to anyone! Great Job!!

Today I had to call Utopia Management regarding my rent. I was confused as to why my rent had not been withdrawn from my account. So I gave Utopia Management today to get this resolved. I spoke with Sarah P. at accounting regarding the issue. She explained that the automatic re-occurring payment was not activated on my account, and that it can have been an accident. Instead of making the situation worse. Sarah told me to make the payment ASAP -which I did, and she waved the late fee due to issue of re-occurring payment. Sarah was extremely helpful, and hospitable. Thank you Sarah P.!!!

Very helpful agency. Helped us get into our new rental property very smoothly, little messing about when compared to other leasing I've had experience with in the past...

THEY NEED TO BE SHUT DOWN AND IMPRISONED THEY ARE THIEVES ! $400 carpet cleaning done within two months. Never paid me the full month of rent always came up with fake charges. Impossible to get in touch with tenants also could never get in touch with them. Within a month never return the phone call. Every month always include some kind of fake charges that they take out of the monthly rent. God for bid they need to fix something it not only will be double the cost it's 10 times the amount that it should be.

Utopia Management Inc have been very helpful since they started managing our property. They keeps us informed and are prompt in responding to queries. They have managed repairs to the property very well. For example, we had new guttering fitted to the property recently, and the work was undertaken smoothly.

Utopia Management Inc team was responsible for the tenancy checkout for my property. They provided a fully detailed report that covered all aspects of the rental. It gave me an informed decision as to what action was needed in order for me to have the property back on the market as soon as possible.

It took several phone calls and e-mails just to get a hold of the agent for the property Melissa. Last week Wednesday she promised to send me pictures of a unit we heard was coming up for lease that was not even listed on their website. A friend told us about it and thought it would be a perfect unit for my mother to live in as it has hardwood floors which would benefit her asthma (only reason she needs to move). I stressed the importance to Melissa that I must have this unit and I will do whatever it takes to rent it. Everyday I called and e-mailed her and never got a response. The following Tuesday comes around, she calls back and asks me to fill out an application online. We fill out the application, we get a call this morning after our credit was ran to be told that the unit had been rented to someone else. I requested a supervisor and spoke to the VP Andrew. He came up with a resolution of refunding my app fee, which he agreed wouldn't make him happy if he was a customer. Sucky!

Team at Utopia Management Inc were friendly, helpful and professional. My property was quickly lease at a good rental. I am very happy will the service I am receiving and would definitely deal with Utopia Management Inc again.

Utopia Management Inc. team is very proactive and actually called me having been a previous customer. If you have rental properties you should give them to Utopia Management Inc.

We used Utopia Management Inc. to rent our property, and to subsequently let it. Team at Utopia Management Inc. were professional, helpful and efficient, always answering queries and resolving potential issues almost immediately or within a day. Their charges are in line with other agencies, but service is usually excellent.

Andrew had been chasing me for a long time saying they could get me great rents for my property so I decided to give Andrew at Utopia Management Inc. a chance. I met with him at the flat he was very professional and knew the area well. He said he would get my flat let in under 2 weeks and I'm very pleased with the job done by him and found the tenants :). Highly recommend them

I feel very fortunate that Andrew at Utopia Management Inc. is handling our property, and I am confident that he will do so as if it was his own. He is always very responsive when I have any questions or concerns. If you want an excellent property manager, choose Utopia Management Inc.

I am an owner with 2 year experience with Utopia. My units were vacant for months. Poor service. They do not really care about small owners just multimillion properties and owners. That's what one of the Utopia managers told me. I will not recommend this company to any owner for managment. I am leaving upset. Patricia is good but I think they are all overworked. They are big so they really do not care just watching their bottom line.

This is a simple effective way to manage your own property. I would recommend Utopia Management Inc. to anyone who wants to deal directly with prospective tenants.

The pricing is fair and the service provided makes the job a breeze. I attracted many people to the property and was pleased with the quick response to the queries.