SOS Affordable Rooter Plumbing
Write a Review
3485 Pickwick St, San Diego, CA 92102
3485 Pickwick St, San Diego, CA 92102
Website
EmailLooking for Plumbers in San Diego, CA?
Answer a few questions and we’ll get you free estimates from local businesses.
Find ProsReviews
07/14/2008
Provided by YP.comGreat Commercial
06/24/2008
Provided by YP.comI called this company 2 days ago (on Saturday) for a bath tub drain issue. The plumber came out 4 hours later, even though they promised 1 hour later, and tried selling me a re pipe. I politely declined and he got upset. He charged me 390 dollars for snaking my drain. He was only there 45 minutes. I asked him why the charge was so excessive and he told me that it is their weekend charge. I called this company yesterday and one of their dispatcher's told me that they do not charge extra on the weekends. I explained my situation and when the manager got on the phone, he said that they could no longer issue me a refund, but theywould give me an extra discount next time I use them. Yeah right, like I would ever use them again.
I am the G.M. for S.O.S Rooter, in response to the above complaint I would first apologize if this situation occured. We have been in business serving the San Diego County for over 35 years and we strive to offer the most professional service at a fair market price. We do not claim to be the cheapest nor the most expensive. I have tried to research this customer and can find no call we went to or did on Saturday. I will ask this customer to again call me and I will definitly rectify any concerns. I have managed for 17 years and pride my self on customer service. Again S.O.S. is the leading Sewer and Drain company in San Diego County and we will continue to do what is required to provide you the public with fair and honest service. We know that being #1 requires 7 days 24hrs a day practice. We are committed to staying on top.
06/18/2008
Provided by YP.comThe "plumber" came out and with his sales tactic tried to sell me a re pipe for 12,000 dollars. I got another estimate from a reputable company for 6,000 dollars. They basically tried ripping me off but I am not stupid. Maybe because I am an older man. The other company that came out told me that SOS Rooter had been on the Turko files for ripping people off. Please do not use. Their "plumber" was unprofessional and very arrogant towards me.
In response to above complaint I only ask that the customer get in contact with me, the GM and i will discuss this situation, to classify a company as a rip off with out having any work done is alittle unfair, and you can rest assure we know of no Turko report on S.O.S. Again I will state we are not 100% perfect and we do daily strive to stay the #1 plumbing, Sewer and Drain Cleaning Co. in San Diego County. It's not easy alot of people take shots at you, but if you ever feel we have not served you with the utmost professionalism, I am available 24 hrs a day 7 days aweek. thank you
More Business Info
- Hours
- Regular Hours
Mon - Fri: Sat: Sun Closed - Services/Products
- Clear Drain Clogs, Leak Detection
- Water Heaters
- Payment method
- all major credit cards
- Neighborhoods
- Stockton, Central San Diego
- Other Link
- Categories
- Plumbers, Backflow Prevention Devices & Services, Bathroom Remodeling, Bathtubs & Sinks-Repair & Refinish, Flood Control Equipment, Garbage Disposal Repair, Gas Lines-Installation & Repairing, Leak Detecting Service, Pipe Thawing, Piping Contractors, Plumbing, Drains & Sewer Consultants, Plumbing-Drain & Sewer Cleaning, Pumps, Pumps-Service & Repair, Septic Tanks & Systems, Sewer Cleaners & Repairers, Sewer Contractors, Sump Pumps, Water Heater Repair, Water Heaters, Water Treatment Equipment-Service & Supplies, Water Well Drilling & Pump Contractors
- Other Information
Services: Clear Drain Clogs, Leak Detection