Pep Boys
6714 El Cajon Blvd, San Diego, CA 92115
Reviews
06/06/2011
Provided by YPmobilePepboys has terrible service. I went there to get a diagnostic. Even though I had an appointment, I still watched my car sit in the same place for 3 hours. After I asked about why my car had been sitting there not being worked on and was given a beat-around-the-bush response, and when I called the 1800 number to complain, they put it in the shop. After two more hours of waiting, I was told there diagnostic technician was stumped and couldn't figure out what was wrong with my car, even though a few codes were coming back: Trottle position sensor, misfire in a cylinder etc. It almost seemed as though the mechanic didn't actually put effort into solving the problems. And that seemed strange to me because he should be a trained technician in his field, so any problems with my car shouldn't had been that difficult to work on, especially when your getting paid to do it. It's just a jeep, not a benz. Of course I complained about them trying to charge me for a service they didn't provide. The manager told me that he wouldn't charge me. Of couse he shouldn't because I didn't receive information I didn't already know. Not getting charged was the only highlight of my experience there.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun: - Services/Products
- Alignment Alternators Batteries Brakes Clutch Replacement Engine Repair Exhaust FREE Battery Test FREE Windshield Wiper Installation Heating & Cooling Manufacturer’s Scheduled Maintenance Oil Change Pre-Purchase Inspection for Used Vehicle Sales Seasonal Prep Packages Starters State Inspections (by location) Steering and Suspension Tires Tune-Ups
- Brands
- AC Delco, Actron, AllTrade, ArmorAll, Autolite, BF Goodrich, Bayco, Black & Decker, Black Magic, Bosch, CRC, Castrol, Champion, Chevron, Coleman, Continental, Cooper, Dayco, DeWalt, Eagle One, Fram, Goodyear, Gumout, Gunk, Hankook, Haynes, K&N, Kawasaki, Lucas, Meguiars, Michelin, Mobil, Monroe, Mothers, NGK, OTC, Peak, Pennzoil, Philips, Powerbuilt, Purolator, Quaker State, RainX, STP, Schumacher, Snap-on, Surf City Garage, Turtle Wax, Valvoline, Walker
- Payment method
- amex, discover, master card, visa, check, diners club, cash
- Neighborhoods
- College East, Mid-City
- Associations
- AAPEX,AASE,ASE,Car Care Council,Women in Auto Care
- Other Links
- Categories
- Automobile Parts & Supplies, Automobile Accessories, Automobile Diagnostic Service, Automobile Inspection Stations & Services, Tire Dealers