Jimmie Johnson's Kearny Mesa Chevrolet

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Had a truck purchased from Mossy Ford and they dropped the ball and didnt deliver. Took my money and ran, There Bad!!
I ran up the road and purchased a new truck last night at JJ chevrolet and actually had fun buying it. The sales staff went out of thier way to give me a great deal. Thanks, see you all tomorrow for delivery of my new Duramax XLT : )

found out lubetechs did my brake job.seriously!!!100k car. .servise writers all suck.never called me,cmon guys. ..jj would be disapointed if he knew how the shop ran..

Thank goodness for our insurance company who had a low price on the vehicle we were looking for. The sticker on the lot had a price more than $4,000 what our insurance company's internet quote was. The final price was still too high, so to "sweeten" the deal, our salesman tried to throw in two detailings for the vehicle. When I said one and an oil change with a full check up he agreed, then when I asked for the paperwork, he said they were giving me my free detailing right now. REALLY?? I expect before I pay for the car that DOES NOT cover a car that had been detailed three days prior when it was traded in.



Also, I think they really didn't want to honor the internet price, because we had to wait FOREVER! When I mean wait, we had a deal locked in at 5:30pm, and couldn't drive away with it until 8:30pm - a full 2 1/2 hours after they closed on a Sunday night. It wasn't our financing, we were paying cash. I understand an hour or two to process the paperwork with a trade-in I had the title for in-hand, but to just wait and wait, and after two hours - they started out paperwork for the state.



I thought stuff was really just slow, but the more I read about their customer service, the more I think Jimmie Johnson needs to take a bit more interest in how his dealership is run. I know he wins a lot of NASCAR races, but with such a public face, you would hope his PR people would make sure other people walking around with his name on their shirts wouldn't be so shady in their dealings. I did wait it out and got the car at nearly the price I was looking for, but it sure was painful.

Every time I take my car in for service I receive exceptional quality care.