McDonald's

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I WENT TO THIS LOCATION ON 9/16/08 AT 2:20 AM HAD TO GOT THRU DRIVE , THRU.,IT WAS A BUSY NIGHT

IT TOOK ME APROX:;10 to 15 minutes BEFORE I GOT TO WINDOW TO GET MY ORDER I BELIVE IT WAS THE NIGHT MANAGER WORKING THE WINDOW , SHE ASKS ME YOU ORDERED 3 DOUBLE CHEESE BURGERS ,I SAID YES, I GAVE HER MY CREDIT CARD, GIVES ME MY BAG & DID NOT GIVE ME A RECEIPT, I FIGURED NO PROBLEM , I JUST WANT TO GET HOME & EAT MY BURGERS, WHEN I GET HOME GUESS WHAT, ONLY 1 BURGER,/NO PROBLEM THIS THINGS SOMETIMES HAPPENS TO THE BEST OF US, NEXT DAY I WENT ABOUT

8:00 PM,I ASKED FOR THE MANAGER HER NAME WAS ROSA, I EXPLAINED WHAT HAPPENED ,NO BIG DEAL ,I DIDNT WANT MY MONEY BACK, JUST LET ME HAVE MY OTHER 2 BURGERS, I EXPLAINED TO HER SINCE I DIDNT GET A RECEIPT, THAT COULD GIVE HER MY CREDIT # & EXACTLY THE TIME THAT THEY RAN MY CARD, WHEN SHE SAYS ( SORRY CANT HELP YOU ) NOW IM GETTING UPSET, I REQUESTED ,THE DISTRICT OR REGINOAL MANGERS #, SHE WRITES THE PHONE # 210-227*5007 MARIA N. , I ASKED HER TWICE THIS YOUR DISTRIC MNGRS, # RIGHT ,YES SHE SAY.,OK I GET ON MY CAR,,& THOUGHT TO MYSELF IM JUST GOING TO BLOW IT OFF/ THE MORE I THOUGHT ABOUT IT, I SAID THIS AINT RIGHT ,SO 10 MINUTES LATER I DIALED THE #, WHEN ROSA THE MANAGER ANSWERS, I TOLD HER WY DID YOU LIE TO ME,SHE SAYS SORRY & HANGS UP. ( MY NAME IS Kim Balderas # 210-367-2119.400 E.Olmos dr apt 9, San Antonio texas

78212 IF SOMEONE COULD PLEASE RESPOND I WOULD REALLY APPRECIATED

I found it odd that when driving through this particular mcdonald's the owner (The Cashier told me thats who he was) was outside talking to some of the employees i could hear the owner yelling at the employees though i could not hear all of the specifics i find that kind of demeaning behavior from an owner of any company to be wrong. If the owner had something to say to the employees about his or her job performance he should have done it with a little less yelling and a little more instruction. I DO NOT BELIEVE THAT ANYONE HAS THE RIGHT TO YELL OR DEMEAN ANYONE AT ANY TIME. it doesn't matter who you are owner or not. And that is why i will never visit this location again.