Sugar House Veterinary Hospital

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OPEN NOW - Closes at 6:00pm

We took our cat there when he stopped eating. They took him in the back and tried to take a blood sample and were not able to hold the cat and prevent him from moving. They failed to get the sample and ended up bruising the cat's leg from the needle. Then without our knowledge or consent, they sedated the cat to try to take a blood sample again, on the other leg. They failed again, bruising the cat's other leg. We waited for more than an hour while they had taken our cat for a "quick" blood draw, and we had no idea what was happening to him. All in all, they managed to stress and bruise both of the cat's back legs, give him sedatives without our consent, and they were not able to figure out what was wrong with him. We were sent home with a "let's wait and see if he improves in the next 24-48 hours" and a $220 bill, with several procedures, medicines, etc that we did not consent to. I will not take any of my pets there ever again, and I would advise anyone who cares about their pets to not go there.

I have been taking my pets here since moving to the area in 2012. They have exceptional doctors and staff. Besides exceptional clinical skills they are so empathetic and kind. I have several seniors and a couple of hospice kids so we see each other quite often. An added benefit is the deep & varied knowledge base. The doctors consult with each other to find the best course of treatment. I've been going to Vet clinics my entire life and Sugar House is by far one the best!!!

If I wanted to pay top dollar to be seen by a vet tech and only see a vet for 5 mins then some ridiculous price thrown my way I would continue to go to this clinic. Two dogs that have died because they wanted to keep me on the testing slot machine and never treatment. Finally went to Hillside vet where I actually see a vet and we have treatment plans for my aging pack.

A few days ago, we attempted to have out cat's nails cut. She is very difficult and tends to panic under stress. Because of this, the staff was not able to cut any of her nails. But we had already paid, and the employee at the front desk, Paige, refused to refund our money, even though no service had been provided. The technician suggested that we try acepromazine to calm the cat. Paige said that we would have to do an exam, an x-ray and blood work before we would be able to receive the medication, and then we would have to pay again for the prescription, dispensing fees, and the medication, for a grand total of over $400. She was very rude through the whole thing. We returned today and were surprised to find that it was significantly easier to receive the medication. Julie, the employee who helped us today did not charge us because the nails were not cut, and she credited us what we paid last time and put it toward the acepromazine. She is tr uly the only good thing this business has going for it. I have no intention of continuing our business relationship.

I started taking my big boys to Sugarhouse Veterinarian Hospital because of Dr. Barton's expertise with Grayhounds. Ruger and Tigger received great care through the end of their lives. Now we take little Spider there and he has seen all of the doctors at one time or another. The docs, techs and front desk staff take a personal interest in each animal and their human companions. Many thanks for years of wonderful care.

DO NOT GO HERE! EVER! These "vets" are completely inept. The "techs" are also as inept, but aren't "certified" like the doctors are SUPPOSED to be. Also this place claims AAHA certification. I'm in the process of having that certification evaluated. DO NOT GO HERE!!!

I've taken both of my rats to see the doctors at Sugar House and I'm willing to drive all the way from Provo because of their fantastic staff and service. Doctors are incredibly knowledgeable and fantastic to work with. Recently we had a sudden health crisis and they weren't going to get me in until Tuesday (this was Friday) but it was serious and they worked me in immediately and got me all the info and options I needed. I ended up having to put my rat to sleep, but they were so caring and kind about the whole thing--I even got a sympathy card from the whole staff 2 weeks later. I can't say enough good things about everyone at Sugar House!

My personal experience with Sugar House Vet Hospital was excellent. The Doctors and especially the staff made an impression on my. My pets, (3 weiner dogs), don't get upset when we go to see the vet now. Weiner dogs are high strung types if you know what I mean. This means a lot to me. They also have IMHO the best website which is very informative for pet owners with interesting information that is updated frequently with new information.