Powder Keg Powder Coating

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AVOID POWDER KEG AT ALL COSTS!!!!



I dropped off 2 very small and basic automotive parts to have them powdercoated. I was told that the job would be easy and would take 1 week. After 2 weeks of silence, I became concerned and called to inquire when the parts would be ready. They told me the parts would be ready the next morning. This went on for over a 1 week. Every time I called, they told me how busy they were and the parts would be ready tomorrow. They always promised to call the next day and NEVER did! Finally, after 3 weeks of being jerked around, they called to tell me that the items had been powdercoated, but needed to be redone because "they didn't turn out". When I finally went in to pick my parts up, the powdercoat was bubbled, dripping and uneven in many places. I was told that I could pay full price and take the wheels in poor condition, or wait another 3 weeks to have the blemishes corrected. One of the owners told me it was my fault the parts came out so poorly was because I kept harassing them to rush the job. I NEVER HARASSED OR PRESSURED ANYONE. I only called when they told me to. I just wanted to know when they would be done so that I could make arrangements to pick the parts up. I was so disgusted with the lack of customer service and poor workmanship that I ended up taking my parts to another powdercoater to be redone. In total, they had the wheels for 6 WEEKS and still couldn’t get the job done right!



I usually don't post reviews like this, but I had such a horrible experience that I felt compelled to let other potential customers know. I have never been treated so disrespectfully as a customer. I could have done a better looking job with a rattle-can of spray paint (I’m not even joking).