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Reviews

KH
Kinzi H.

04/28/2017

Provided by YP.com

This salon used to be my go to place for everything. I was gifted microbalding for my eyebrows from my wife for Christmas. I arrived for my appointment, waited 20 minutes to get back, Janalee, who the salon contracted to provide this service laid me down on the table, asked me what I was looking for in this service, then continued to cut out checking her phone and apologizing for some outside thing happening at the moment. She put a topical numbing on my brows, which didn't numb me what so ever, which I repeatedly told her that it was rather painful. When she finished, about 45 minutes later she sat me up and had me look at my brows and asked if there was anything I wanted done differently, I told her that I'd like them thicker and the exact response I got from her was that she can't add hair and I was stuck with that because that's where my hair grows. I'm more than positive that the exact thing people look for in microblading is to add hair like stokes in places that you don't naturally have. I called the salon twice in January to schedule my touch up with Janalee and was told both times they'd have to call me back with her schedule. Needless to say, I never got a call. I eventually sought someone else to do my eyebrows and let me tell you, the experience was 300% different and so much better with the new girl I went with. I highly recommend not going here for this particular service and if you'd like a great referral I have one for you. I reached out to both the salon and the girl Janalee, who did mine in hopes of a refund for the poor service, terrible outcome and no follow up from both the salon and her. Both have refused to give me any sort of refund, just products and services. Why in the hell would I want to come to either of them for anything with such a terrible experience? The both of them would rather go to small claims court rather than make their wrongs right and give me a refund.

More Business Info

Hours
Regular Hours
Mon - Thu:
Fri:
Sat:
Payment method
amex, discover
Neighborhood
Murray
AKA

Mirage Day Spa, LLC

Categories
Massage Therapists, Beauty Salons, Day Spas, Nail Salons
Other Information

Specialties: Extensions, Perms, Straight Perms, Curly Hair, Coloring, Kids' Hair

Bike Parking: Yes

Wheelchair Accessible: Yes

Price Range : Average

By Appointment Only: No

Good for Kids: Yes

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