Land Design By Armstrong

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We hired Jeff Armstrong and Land Design a while back for some landscaping. This contractor really should not be trusted. To start out with the contract with them sets a budget based on a 10% down payment. However, when the work was “done” we got hit with an invoice for double the budget, with zero change orders. Coming up with an extra $20k at the drop of the hat required selling a vehicle, and refinancing the other. Any sort of legal recourse would have just met with additional bills in the form of lawyers, and probably a lean anyway.

As for the quality of work that was performed. Do not let them do any concrete work. They do not properly prepare the sub-base (sinking of the concrete with big cracks). The grade was sloped toward a shed, which now floods all the time. I was there when Jeff told his crew how to grade the slope, they just didn’t do it.

The crew was told to put a filter fabric behind the retaining wall, but they didn’t. When I asked them about it, Jeff assured me it would be ok. The reality is that dirt and rocks are washing out of the wall.

Land Design built a 20 foot fence that was supposed to match the other wooden fences around the yard, but against my wishes chose to build a completely different style.

Absolutely don’t let them anywhere near your irrigation system. After multiple mistakes I had to teach them about water pressures and volume and show them exactly which and how many sprinklers could be put on a single station.

Land Design also offers a 1 year guarantee, but after my repeated complaints about the concrete and failed half remedies I demanded that they stand by their guarantee and do the concrete correctly. At that point Jeff stopped returning calls and texts.

All in all, you might be able to trust them with a lawnmower, but I doubt it.

Everything felt good until we signed the contract. What a disaster. They tried cutting corners at every turn. Tell them one thing they either don't do it or do it the way they see fit. DO NOT use these guys. HACKS.

These guys are classic bate & switch scam artists. They come in with one reasonable acceptable price and then at the end switch the total cost around increasing almost everything and then try to con you into paying without even reviewing the invoice. DO NOT USE THESE GUYS! You will be ripped off!

We had a horrible experience with Land Design. The owner Jeff Armstrong told us how he our project manager would be there to run our job to its completion. Upon his advice we used their in house designer. We would be kept aware of everything and he would take care of us start to finish. WRONG!!! Jeff left with our check and has never come back to deal with their mistakes. The next morning the workers said the plans weren’t right. There was a big problem but no one was coming out to take charge. The plans from their designer had messed up our job from the start. The plant schedule was so wrong that we were unable to use many of the plants. Then Jeff hit us with a $4700 additional cost. We had 5 truckloads which we were charged $540 a load. Had I known that they’re bid of nearly $20,000 was going to end being nearly $25,000 and we were going to experience constant anxiety and frustration, we would have NEVER chosen LAND DESIGN BY ARMSTRONG!