Appliance Exchange Of Utah

Write a Review801-898-7777

OPEN NOW - Closes at 8:00pm

I bought all my appliances here for my home (Fridge, stove, microwave, dishwasher, washer, dryer) and initially thought I had a good experience. However, the fridge stopped working days after the 1 yr warranty expired. I understood and owned that fact so I went in to buy another one (giving them my money again). I paid their recommended deliverer to get it to my house and when plugged in it didn't work. Since it didn't even work from the get go I asked them if they could haul it back (or pay to have it hauled back) so they could fix it or I could purchase a different one from them. They refused. I contacted their owner (Russ Thornton) and cordially explained that I had purchased a number of items from them and would likely purchase more in the future (I own a few rentals), then explained what happened and felt that it would be a good sign of standing by their products to get the fridge that didn't work on onset to repair or replace. He not only refused, but was extremely rude and told me he did not want me as a customer!
I would not ever recommend to anyone to deal with a company whose owner is this rude and runs a business like this. Stay away!!! Go to RC Willey's clearance area and pay a couple bucks more for so much more quality and confidence!