Jiffy Lube
1192 Wallace Rd NW, Salem, OR 97304
Reviews
08/14/2015
Provided by YP.comThese guy's are horrible!!! I am an older woman who recently had my oil changed there (2nd time-first time they cracked my windshield). On my way to Portland, my van began shaking violently. Had to have it towed to the dealership. Was later told that although I had an oil leak in the gasket where they put on the oil filter, they (according to the trained mechanic) had failed to put enough oil in my van, and therefore, I had run out of oil in a matter of weeks. The service tech said there was no way I should have lost that much oil due to leakage. After having it towed, and being without a vehicle for a week, all I asked them to do was to pay for another oil change....they refused, saying it was not their issue....I asked them if they had more knowledge than a mechanic, and all the manager would do was argue with me. Horrible business practices!! The mechanic said I was very lucky that the engine did not seize up on me...only because I was smart enough to pull off the road and have it towed! Please share so that no one else ever has to go through what I just did! What a nightmare!
10/18/2013
Provided by YP.comDon't bully your customers into getting more services done when they are just there for an oil change. its rude and very unprofessional. Ask them if they would like to hear about any other offers, and if they say no leave them alone.
More Business Info
- Hours
- Regular Hours
Mon - Sat: Sun Closed - Services/Products
- Battery Brake Replacement Brakes Cabin Air Filter Replacement Engine Engine Air Filter Replacement Exterior & Glass Filters Fluids Inspections Jiffy Lube Signature ServiceĀ® Oil Change Oil Change Radiator Coolant Fluid Exchange Suspension Tire Rotation Tires Transmission Fluid Exchange Tune-Up / Spark Plug Replacement Windshield Wiper Replacement
- Payment method
- master card, discover, amex, visa, cash
- Neighborhood
- West Salem
- Other Link
- Categories
- Auto Oil & Lube, Auto Repair & Service, Automobile Air Conditioning Equipment-Service & Repair, Automotive Tune Up Service, Tire Dealers, Wheels-Aligning & Balancing
- Other Information
Specialties: Jiffy Lube Signature Service Oil Change
Services: Oil Change