Jackson Jewelers
225 Liberty St NE, Salem, OR 97301
Reviews
07/01/2011
The staff at Jackson's was hands down the best and most knowledgeable I have come across. They knew all of the details of the Omega watch we purchased, and were genuinely excited for us, making the experience that much more fun. They stayed open late to accommodate us after we were stuck in traffic, and never made us feel that it was any imposition whatsoever. We were happy to be purchasing from a family-owned (generational) business, and it's no surprise they've been in business so long considering the warm regards they show their customers. They have made life-long customers out of us, and we will definitely go back. Thank you!
01/07/2011
I have done business with Jackson's for many years. They have always been wonderful. Great product. Great sales people. I am surprised by the negative review, but who knows. I would highly recommend Jackson for their product knowledge as well as great customer service.
12/20/2010
I highly disagree with the last review. Jackson has never been anything but highly professional and very friendly. They have repaired all my jewelry and I have the most faith in them. I always say "there must be more to the story. "
11/10/2010
I went there to get help with my very expensive Rolex. The owner was NOT very knowledgeable on the Rolex watches. He was very persnickety, because I did not buy the Rolex at his store. At that point I did ask if the store was a authorized rolex dealer, he advised me that his store was. An authorized Rolex dealer is required to service the Rolex customer, no matter where the Rolex was bought!! Needless to say I have written Rolex about Jackson Jewelers and their unwillingness the help a Rolex customer.There was a holiday coming up and I was going to shop for some high end jewlery while I was there, well after the lack of help with my Rolex, I promptly took my business to another jewley store with better prices and people that were product knowledgeable, and helpful!!!!Jackson Jewlers got one thing right, "How to lose a customer"!!!!
More Business Info
Three Generations Of Professional Jewelers.
- BBB Rating
- Hours
- Regular Hours
Mon Closed Tue - Thu: Fri: Sat: Sun Closed - Extra Phones
TollFree: 800-347-5640
- Services/Products
- Soldering
- Cleaning & Restoration
- Castings
- Ring Sizing
- Custom Jewelry
- Watchband Adjustments
- Engraving
- Jewelry Makers
- Watch Repair
- Watch Battery Replacement
- Chains
- Quartz Clocks
- Gemstones
- Opals
- Turquoise
- Lapis
- Timepieces
- Amethysts
- Sports
- Batteries
- Pocket Watches
- Swiss Watches
- Gold
- Rings
- Platinum Jewelry
- Bracelets
- Necklaces
- Jewelry Boxes
- Diamond Rings
- Pendants
- Earrings
- Bangles
- Loose Gems
- Silver Jewelry
- Semi-Precious Stones
- Sapphires
- Tourmaline
- Christmas Jewelry
- Stopwatches
- Engagement Rings
- Diamond Jewelry
- Estate Jewelry
- Emeralds
- Diamonds
- Waterproof Watches
- Cufflinks
- Watch Batteries
- Replacement Stones
- Holiday Jewelry
- Bracelet Watches
- Platinum
- Precious Stones
- Rubies
- Bands
- Titanium
- Titanium Jewelry
- Clocks
- Designer Jewelry
- Birthstones
- Pearls
- Cocktail Rings
- Anniversary Rings
- Jade
- Charms
- Watches
- Tanzanite
- Corporate Gifts
- Wedding Rings
- Watch Cases
- Brands
- Omega, Rolex, Swiss Army
- Payment method
- amex, mastercard, cash, check, discover, visa
- Neighborhood
- Central Area
- Other Link
- Social Links
- Categories
- Watch Repair, Diamonds, Jewelers, Jewelry Designers, Watches
- Other Information
Parking: Street
By Appointment Only: No