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Reviews

R
rglaser

09/14/2011

Provided by YP.com
Very UNHAPPY with their serrvi...

Very UNHAPPY with their serrvice on 9-14-11. I contacted them knowing my main sewer was backed up but I also saw a leak from a pipe. So I called them and their tech, Jim, comes out and takes a look. Says the leak is actually the vent pipe getting backed up by the clogged main drain - and that has to be cleared first. So clear it - nope - got to call another company to do that. WHAT?!? They listed themselves under clearing sewers and drains - but only do the plumbing side. So I got charged $156 for some words and NO WORK what-so-ever being done. I can understand $50 for a service call and advise but not $156!!! Especially since I could have called someone else to take care of both issues at the same time for much less money. This is messed up!!

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Extra Phones

Phone: 651-731-2804

Fax: 651-731-2804

Services/Products
  • Water Heaters
Brands
american standard, delta, moen
Payment method
cash, check, all major credit cards, amex, diners club, discover, master card, visa, debit
Neighborhood
Highwood
AKA

Bruce Nelson Plumbing & Htg

Bruce Nelson Plumbing and Heating

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Categories
Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Air Conditioning Service & Repair, Boiler Dealers, Furnaces-Heating, General Contractors, Geothermal Heating & Cooling Contractors, Home Builders, Plumbers, Plumbing-Drain & Sewer Cleaning, Sewer Contractors, Water Heaters
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