Groll's Disposal

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We had a dupster dropped at our house and they dropped it right in front of the garage door, were we now no longer have access to because they( grolls) refuse to move it over to the next spot! Why would anyone with any amount of common sense,drop it in front of the garage door? Luckily the car was out of there, what is your customer policy? Is it, to bad, we will not satisfy our customers?