YP

Write a Review314-957-5100

CLOSED NOW - Closed

Ryan Fodge from YP.com sold me an advertising plan. After reviewing the first week's results I called well within the cancellation period (I have email which proves this) band told him I either needed to revised down the plan or cancel it all together. I was assured this was taken care of. He told me he revised the plan to a lower commitment that we had earlier discussed. But, the bill kept saying the same higher number. He says the billing just hasn't had time to catch up with the changes he made. After several months of this collections start calling. After dealing with several layers of collections and providing them the proof of my request to revise or cancel they tell me it has been referred back to sales and NO FURTHER COLLECTIONS WOULD BE ATTEMPTED. Then 2 weeks ago I start receiving calls from some organization acting on their behalf threatening to file a legal suit for collections. THIS IS OUTRAGEOUS. I will destroy them in court but I would rather just have the more modest plan I wanted all along. Duct Doctor Raleigh. Matt Campbell

I received my YP phone book in the alley by my garage door. As I looked up and down the alley, all the phone books were laying in the alley by the persons garage door. Do you realize how many people use their garages and will even see that YP phone book? What a waste of time and money for YP. Someone not very smart made that decision.