Stonewater Spa Salon & Boutique
3 Plaza Frontenac St, Saint Louis, MO 63131
Reviews
07/08/2016
Provided by YP.comMILITARY SCHEDULING USED AS EXCUSE FOR EXCESSIVE CHARGES BY SURPRISE, NO advance notice of policies.
Never again. This place has too much business so they don't need mine. I have had tremendous difficulty being able to schedule an appointment to my convenience. Also, their scheduling is positively military with a total lack of flexibility for real life situations.
For example, if you book for a full facial $85 1 hour, and you are 1 minute late, they knock you down to express facial 30 min ordinarily $65, but they charge you the full $85! If you have an emergency and cancel same day they charge you full $85 even tho you did not receive any service!
NO CONSIDERATION for traffic or medical emergencies, not the kind of stress I need for a "relaxing" svc. They do not tell you when you are scheduling a svc what these policies are, they spring it on you at the last minute. It's a scam to overcharge the customer for less service, or no service. I'll go elsewhere.
02/28/2016
Provided by YP.comStonewater Spa provides high end spa and beauty services in a comfortable and elegant setting in the Plaza Frontenac Mall. The staff is expert, gentle and caring. For a day of pampering, go to the Stonewater Spa.
03/06/2008
Provided by YP.comKatie is great. So into change & giving you a new look and spirit lift. New color with hi-lights & new style. It's the new me at 50. I look 10 years younger. Thanks so much Katie. You're the best!!!!!
More Business Info
- Hours
- Regular Hours
Mon: Tue - Thu: Fri: Sat: Sun: - Extra Phones
Phone: 314-997-1726
- Payment method
- amex, master card, visa, all major credit cards, debit
- Categories
- Day Spas, Beauty Salons, Nail Salons
- Other Information
Parking: Garage, Lot, Private
Bike Parking: No
Wheelchair Accessible: Yes
By Appointment Only: No