Sprint

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CLOSED NOW - Opens at 10:00am

I took my phone to 8003 West Florissant for pop ups of no connectiom. Repair Tech name Art Coleman lied and stated that my phone was water damage. After he told me that he cracked my screen without telling me then I asked for his corporate number as well as his manager number to further this complaint. I knew he was lieing. In the process I called the store on 2090 N. Highway spoke with the manager Stephen and explained my issue and was so wonderful and understanding, told me to bring it in and he will see if its been water damage and see what they can do to resolve the matter and have his technician look at it.. I did the tech came back and stated that wasn't nothing wrong with my phone only that it needed updated unaware of why the tech would say that. That the reason why folks don't like supporting business in there own area to make a dollar. Very poor service just think how many people that they have done this way to make a sale. I WILL NEVER GO THER AN WILL SPREAD THE WORD.