Psych Care Consultants

Write a Review314-843-4333

Such unprofessionalism ever witnessed by administrative staff. Not cool to make fun of patients which I witnessed first hand. If you can't handle the responsibility entrusted to you and treat patients respectfully, maybe working with the public, especially in the this field, isn't for you.

This Place has the most screwed up billing department I have ever seen. I called and set up a payment plan with Doug and paid as promised every 4 weeks. Then without contacting me he sent us to collections, I have never heard of anything like that. Then he started making up lies to cover the fact he failed at his job, who sends someone on a payment plan paying as promised to collections?

This office is ABSOLUTELY HORRIBLE. They put my daughter on a medication that she was told she could not just stop but had to be tapered off. Then, they proceeded to DENY her refill when she had only a few left. When I tried to talk to someone about it, they would not let me speak to a nurse or physician, and put me through to a voicemail of the office manager, who did not call me back. These people don't care one bit about the patients they serve, and are the most unprofessional people I have ever met. I work in the medical field, and I would never, ever speak to patients or their families that way, nor would I treat them do so completely disrespectfully. Absolutely NO understanding or caring whatsoever. Please, do yourself a favor, GO SOMEWHERE ELSE!! ANYWHERE ELSE!!

I'm sorry to see all the negative experiences for both this place and the patients. For me, polite staff. I can tell they're doing the best they can with the daily stressors they put up with throughout the day. They're constantly busy and getting hounded. Even by occasional irate addicts coming in unannounced needing their medication right then and there literally screaming at the staff. My doctor is excellent and never rushes me except for maybe one out of the 10 times I've been considering how awful I am with arriving on time. The waiting room could be updated to have a better atmosphere while waiting for the appointments to feel more comfortable, but besides that I have always been able to get refills when needed and they are especially accommodating when you simply respond in a calm and polite manner even when they may seem overwhelmed to the core. A little understanding, smile, "have a great day!" is a magical tool for people especially when you have no idea what they have already dealt with that day. I guarantee that little positive moment in their day will reflect on a better outcome of their work performance and they may even remember you next time and remember that you are a pleasant face to see have come in.

Getting a person to answer the phone is almost impossible. Getting a prescription refilled is impossible. Receptionist told me that the pharmacy was probably using the wrong fax number and then proceeded to give me the right number which turned out to be their phone number. OMG.

Avoid this place! The office is either horribly understaffed or staffed by incompetent people. If you do decide to use this place, be prepared for not being able to contact anyone because their phone system isn't working right. When their phone system IS working, be prepared for waiting 30 minutes or more on hold waiting to reschedule an appointment - because they view the value of YOUR time as $0.

Horrendous staff. Unprofessional. And an obvious I don't care about you I just want your money make this place a no go for anyone. Stay away.

Kormos like all the docs in st. louis are worthless to the patients. i walked out and she and the office try to smooze patients to stay...0000000 stars

This place is terrible. The office staff lost payments and are rude and files are all over the place.