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Reviews

GA
Garrett A.

09/01/2015

Provided by YP.com

So far, it's just okay. Work orders take a little to get around to. Parking, I haven't heard anything back on (four months later now). Other residents are not screened well enough, and some of the staff are rather rude. The customer is not always right here at Merchandise Mart. Hell, my girlfriend was even questioned about who our own mail was directed to. Luckily my girlfriend is nice, because honestly that's no one's business but our own (and apparently this curious employees as well. Oh, and did I mention how dirty the place is? You'd think they hire a cleaning staff that comes in more often, but they don't. HRI Properties must cut them a small budget. Also, the amenities are hardly amenities if you can't access them half of the time. If you can't open the amenities to your residents at all times, then maybe you should start screening for better residents instead of allowing anyone in here. Just my idea. But what do I know? I'm just some annoying a%&hole, or so I've heard through the grape vine of the building I live in that apparently started with the employees here. Haha how nice. However, I wouldn't be to happy with my job either, but then again I wouldn't work somewhere I wasn't happy.



Only reason I'd recommend this place to anyone is due to the fact there are worse places to live somewhere out there and because my loft is honestly freaking awesome. Just don't expect anything more than that. It is what you make of it. I try to make the most of everything! (:



- Good Luck

Garrett & Gabby



P.S. I cannot stress enough how terrible most of the staff is and how inconvenient not having access to the amenities a lot of the time is.

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Ari D.

11/08/2013

Provided by YP.com

i wish their was all carpet. The walls are tooooooooo thin. The sinks in the 2 bedroom apartments/lofts are from the high school years. The water in the shower gets cold after 11 minutes. Its okay. The people living here are afraid of their own shadow. Horrible location. The bus to Soulard Market has to go down Washington ave towards TUCKER and around the city, instead of directly to Soulard. Coming from the West coast i hate it here. We can only get Direct TV and only AT&T, but it would be much better with Charter and Dish. iF THEIR WAS FANS IN THE BATHROOMS IN THE APARTMENTS IT WOULD BE MUCH MUCH BETTER.. takes 4 days to get a new water filter in the fridge/freezer and it was put in 1 week and 2 days before they did something about it. They said that i never told them on Saturday to fix my problems in the loft and they said it was called in Monday, but i told them Saturday. I had to get my parents to call in from another state to get the order done. UGH

M
marisela.rodriguez.5070

08/13/2012

Provided by YP.com
WOW this place is an utter jok...

WOW this place is an utter joke. I am a current renter and I moved in May 2011 and everything was great for about a month. Once it started getting really hot my apartment wouldn't cool down past 77 degrees. Called Maintenance to fix the problems through the summer of 2011 to no avail. My elderly parents were visiting while the temp outside was 101 and we were stuck in our apartment that was at 80 degrees. They finally gave me a key to another apartment while I was here so they could stay cool. As of Aug 12th 2012, I still don't have a functioning AC unit and they have known this fo two years. Although the property manager did take $300 off my rent for July 2012, that doesn't make up for all the other months I have been sweating my --- off in the apartment and I still don't have a functioning AC unit. All I want is 74 degrees . .please!!!! Stay AWAY this place is garbage! The people in the front office are unprofessional and don't take responsibility for the property at all. This place is a joke and I can't wait until my lease is up to find a new place to live, with working central AC!!!!

More Business Info

Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Extra Phones

Phone: 504-679-5074

Phone: 314-621-1023

Payment method
mastercard, visa, all major credit cards, check, amex, discover
Neighborhoods
Downtown East, Downtown St. Louis
Other Email

Categories
Apartments, Apartment Finder & Rental Service
Other Information

Parking: Lot, Free

Wheelchair Accessible: Yes

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