McDonald's

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I VISITED THE ABOVE MCD ON WED, JULY 16TH--(08:24)



I PLACED MY ORDER, 4 SAU PATTIES, 1 SAU EGG MCMUFFIN, 2 SAU EGG CH MCGRIDDLE & 4 HASH BROWN. THE CLERK TOOK MY ORDER NICELY & CORRECTLY; SHE DIDN'T TELL ME TO DRIVE TO ANY WINDOWS BUT I KNOW FROM PAST VISITS TO DRIVE TO WINDOW 1 TO PAY. I DROVE TO WINDOW 1 AND NO ONE WAS THERE, SO I WAITED A FEW MINUTES. AFTER A WHILE I THOUGHT WELL, MAYBE I SHOULD DRIVE TO WINDOW 2, WHEN I DECIDED TO DRIVE TO WINDOW 2, A YOUNG LADY FINALLY CAME TO THE WINDOW, LAUGHING AND CHATTING WITH OTHER CO-WORKERS THEN SHE HOLLERED TO ME $16.93. SHE HURRIDLY TOOK MY MONEY & GAVE ME CORRECT CHANGE. NO THANK YOU MAM, HAVE A GOOD DAY OR ANYTHING. I KNOW THAT'S BECAUSE SHE WAS DISTRACTED.



BY THE TIME I DROVE TO WINDOW 2, THIS CLERK HAD BEATEN ME THERE, HER & OTHER CO-WORKERS WERE AT WINDOW 2 LAUGHING & CHATTING. THE CLERK AT WINDOW 2 DID HAVE MY ORDER BAGGED & READY TO GO, I THEN ASKED HER MAY I HAVE A PKG OF SYRUP, SHE TOLD ME THAT WOULD BE AN ADDITONAL .11 CENTS, SO I GAVE HER .15 CENTS THEN ASKED HER DO I NEED TO CHECK MY BAG-(I ASKED BECAUSE OF PRIOR EXPERIENCE WITH THIS STORE AND THE ONE ON LUCAS & HUNT) , SHE SAID NO, EVERYTHING IS IN THE BAG, SO I TOOK HER AT HER WORD.



WELL, WHEN I GOT HOME TO FEED MY SICK EDERLY PARENTS, WHO'S MOUTH WERE READY FOR A MCGRIDDLE I HAD TO TELL ONE OF THEM THAT THEY HAD TO EAT MY MCMUFFIN. I CALLED THE MNGR FOR THAT MORNING--(RON) HE WAS COURTEOUS & POLITE. HE APOLOGIZED & PUT MY NAME IN SOME BOOK SO THAT ON MY NEXT VISIT, I CAN RECV THE MCGRIDDLE THAT I DIDN'T RECV TODAY.



NOW, SOME MIGHT THINK THAT THIS IS PETTY, BUT THEY DIDN'T HAVE TO GET A FUSS DOWN OR LOOK AT THE DISAPPONTMENT IN MY PARENTS FACES. YES, I ADMIT--I KNOW BETTER, I SHOULD HAVE CHECKED THE BAG. BUT WHY SHOULD I, IT'S MCD'S JOB TO MAKE SURE MY ORDER IS ACCURATE AND IF THE CLERKS HAD BEING PAYING ATTENTION I WOULDN'T GOT FUSSED AT OR HAD TO WRITE A COMPLAINT AGAINGT THIS STORE, WHICH I'M GLAD TO SEE THAT DECIDED TO STAY & SERVICE THE HOOD.



NOW THAT I'VE VENTED & CALMED DOWN AFTER GETTING FUSSED AT, I CAN SAY THAT I WAS GLAD TO SEE MCD HAD SO MANY YOUNG PEOPLE WORKING, THAT MEANS FOR THE MOST PART THESE YOUNG PEOPLE ARE NOT ON THE STREETS CAUSING TROUBLE, BUT I PLEA, PLEASE TRAIN THEM THAT IT'S OK TO WORK & HAVE FUN, BUT DO THAT AS WELL AS GET THE JOB COMPLETELY DONE. I SHOULD BE ABLE TO TRUST A CLERK WHEN SHE SAYS IT ALL THERE. I ALSO NOTICE THAT THERE WAS A SR. CITIZEN WORKING THERE CLEANING THE FLOOR & NOT TO MY SURPRISE-- HE WAS SWEATING & HUSSLING TO GET THE JOB DONE. ALL I ASK IS THAT THE CLERKS LEARN WHEN IT'S TIME TO PLAY & WHEN IT'S TIME TO WORK. THANK YOU!