Kutis Funeral Home Inc

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We came from Kansas City to this funeral home for my great aunt's funeral. The service went smoothly, but afterwards the guy was a complete jerk. As funerals tend to go, we wanted to talk to the family we hadn't seen in quite a while and after just a few minutes he tells us TWICE that we all need to leave. So we groan and get into our cars. The same thing happened at the cemetery. He even had the audacity to kick my poor great uncle (the widower) out as he sat in mourning by the casket. I would NEVER recommend this place. They obviously only care about money and not the grief-stricken family members.

“Our lawyers tell us our price sheet is not illegal – you can always go somewhere else” according to Tommy Kutis IV. Our mother passed away recently, and we went to several funeral homes to get comparative prices. We asked for prices without the cost of the casket because we were planning on having a custom casket shipped to the funeral home of choice. After careful review, Kutis appeared to have competitive prices – with the price sheet clearly stating the casket was extra. There was no mention or notation in the price sheet requiring the purchase of a casket from Kutis. We had our mom sent to Kutis to begin funeral preparations, and then met with Kutis to finalize the arrangements. When we mentioned we were having a casket shipped in – Kutis was OK with that – but then surprisingly all of the other prices increased. We thought it was illegal to bundle or represent pricing in such a way as to inhibit comparative shopping – but I guess not. By the time Tommy Kutis IV told us we could go elsewhere, we were already locked in from a timing perspective. The prices were jacked-up up so much that we ended up having to buy the casket from Kutis at a 200% - 300% markup. I encourage everyone to shop around – look at prices on the internet - but since we are all infrequent buyers, we don’t know the right questions to ask to keep from getting caught in this sting.

Kutis Funeral Home in Affton provided such exceptional service at a very difficult time. It's hard making arrangements for a loved one who has passed, but Kutis made this easy. We would strongly recommend Kutis Funeral Home in Affton.

Very nice and accommodating for families. Would recommend.