Growe Eisen Karlen

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Jason Charpentier gave me the personalized attention I was looking for in a personal injury attorney. I was impressed with his professionalism and how proactive his staff was whenever I needed something. They got me the money I deserved while I focused on recovering from my accident.

I have nothing but great things to say about these personal injury attorneys. They treated me great and took care of my case very professionally. I recommend this law firm to anyone that needs a professional team that will take care of them and get you the money you deserve! I have nothing but great things to say! A+++

Mr. Chris Karlen was the most incompetent lawyer we have ever had to deal with. We have personally worked in the Federal Court system for 30 years and throughout those years have worked with countless attorneys and law firms, both good and bad. He fails horribly to communicate with his clients and to provide information and updates concerning case status,. He is self-absorbed with his own grandiose opinion of himself. It was impossible to get Mr. Karlen to keep us informed about our case. He never provided letters with updates, case status, outcome of defendant conversations, results of actions pursued, etc. When he did speak with us he will only speak on the phone so that there is no paper trail. He will promise everything but not follow through. He incorrectly completed and failed to file documents. We had to correct and sometimes generate documents he needed to file and also had to remind him of impending deadlines. When he does talk to clients he is extremely arrogant and talks down to his clients. In our entire one year experience he never performed the single, most important objective of our case, the purpose for which he was hired, to request discovery of documents. When we finally dumped Karlen, and began using another attorney (at 1/3rd the cost), we realized, even more so, what a pathetic job he had done and how refreshing it is to work with a professional attorney. Not an arrogant, jack leg. With our new attorney within weeks we had discovery documents filed, full written communication about what was being done and what was going on with our case. It was



Be very careful doing business with this firm. As a client, we found many instances of incompetence and false promises. Demand all communication be done via email/in writing, the attorney makes many false promises and wishes to avoid any type of paper trail. The law firm has no concern for their client’s best interests.



The client has been a Paralegal / Legal Secretary in legal offices for over 30 years.

With that being said, this law firm, and specifically our attorney Chris Karlen, did not provided a trace of competent legal counsel or client representation. Had the client not been an experienced legal professional, things would have been more catastrophic.



If a future client of this attorney is not familiar with the law and does not monitor this law firm closely, I fear they will be terribly exploited.



Our overall experience with this attorney and the other firm partners is that they were unprofessional, rude, arrogant, and insulting.