Brad's Scooters

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Brad's Scooters is a Saint Louis-based distributor of motor sports products. Our company was founded in 2005 as a distributor of electric and gas powered transportation products such as our Diablo model. Our company has gradually followed the trends in our industry and we now sell gas and electric products that fall into the Motor Sports category such as Pocket Bikes, Dirt Bikes, and All-Terrain Vehicles.Our company primarily stays on top of trends in our industry and we try to focus our company's strengths on certain areas such as: Customer Service, Quality, Parts, Price, and Delivery.Customer ServiceCustomer service is our main area of strength. We try to make it as easy as possible for our customers to get a hold of our salespeople so that they can place orders even when it is late at night and on the weekends in addition to normal business hours. For example, most of our sales people provide their direct number, cell phone number, and email address to their customers. They do this so they can be reached easily and help customers with their orders and concerns.Our company competes in an industry where product quality often suffers because many of these products look similar as all the factories in China use similar looking parts. Since the products that end up being manufactured look nearly identical to each other, every distributor that purchases these products looks to save as much money as they can in order to compete heavily on price. This savings usually only amount to a $5 to $10 savings per unit, but causes the product quality to suffer drastically and increases the need to carry parts.Brad's Scooters does not purchase lower quality products in order to get a cheaper price. Brad's Scooters focuses on volume purchases from quality manufacturers in order to receive higher quality products at lower prices. This is because Brad's Scooters realizes that a saving of $5 to $10 in the short run will cost the customer of Brad's Scooters more than that in repair time and loss of business and image in the long run. Plus there is also the cost of shipping that Brad's Scooters offers to pay in case a part does become defective, in which case the cost of shipping a part easily outweighs any savings on the cost of the inferior quality products.