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Reviews

BG
Beach G.

07/13/2016

Provided by YP.com

Work Team expertise - initial job with onsite manager: 4

Team expertise w/o onsite manager: 2; this is the norm.

Office expertise: 1 (or zero if that was a choice).

Team professionalism for being polite, courteous, & respectful: 4.

Office professionalism: 1 or zero if that was a choice.

Team Promptness: based on 2 visits & initial interview: 4.

Office promptness: 1.



This is a high priced lawn maintenance company hired for full service. The monthly rate is about double the std. rate for this area. I anticipated & hoped for a highly skilled team. Major concerns: (1) work team w/o manager doesn't have the expertise. (2) The office person is intermediary on all issues and has been unfailingly rude, abrupt, insulting & unprofessional. I terminated service following a shockingly inappropriate reply to my concern with the partial-month invoice; it was over the agreement amount. I do not recommend this company despite a hard-working and dedicated team manager.

JR
Jimbo R.

09/23/2015

Provided by YPmobile

Shovel got rid of my flea problem that I had been fighting with for a year. It only took a few visits and I haven't seen one flea in my yard or on my dogs. Great company, great service and great prices.

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