Quality Automotive Repair

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CLOSED NOW - Opens at 8:00am

I took my Toyota Sienna there about a  month ago to be repaired. They had the car for a week claiming they could not find the parts. They finally repaired the car, and my wife kept complaining that the brakes were too low and it was very hard to stop the car. I kept taking the car back to be checked and they kept claiming that the brakes needed to be bled. I took the car back to them at least four more times, and they kept claiming the same thing. I took the car back to the shop one more time, and told the manager that I was disappointed with the work they had done on the brakes. He got into the car, tested the brakes and said the brakes were fine. Last week, my wife went to pick me up at the airport and we almost had an accident because the car was not stopping on time. The next day, I took the car to Brake World for a second opinion. They informed me that the master cylinder was bad and that I had no brakes. I told them to fix the car since the car had no brakes. I picked the car up yesterday and now the brakes were working fine. I took back the receipt and the part to Quality Auto Repair expecting them to refund me for the bad job, and the manager informed me that he wouldn't return the money, because I had taken the car to another shop and had lost the warranty. At that point I told him that I was going to blacklist him and I was going to talk to a lawyer. At that point he claimed that I was threatening him and he was going to call the cops and have me arrested for trespassing. At that point I lost my trust in the place and said that I was going to tell everybody I know not to go to this shop for the poor service and shoddy repairs.

Mr. Cane has never been a customer at our repair shop and is falsely accusing us of damaging his car, YP has been notified of this issue.

Will never step there again. The gift box with a present for my daughter was covered with black finger prints and an Amazon gift card was missing. Disgrace!!

who calls a car shop 'AMAZING' ??,I find that hard to believe ,JAMKins sounds like a commercial for QUALITY AUTO ,anyway I find ( I give this company 0 cero stars but they won't let me post a review unless I give them ONE star so I HAD to give them a star) company is too SECRETIVE ,you are absolutely PROHIBITED from going IN or AROUND the back just to see what's going on with your car ,everybody knows about possible liability but they use that to their advantage you are at their complete mercy on whatever they tell you is wrong with your car ,and there is more but I can't talk about it right now.

The Owner and Staff at Quality Auto is helpful, personable and honest. I have had nothing but good experiences with the work done on my car and the care taken by Manager to get me the best prices. He got me the best prices in the area for my tires! Very honest, clear estimates and comfortable waiting area.