St David's Urgent Care-Round Rock

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St David's is one of the most greedy entities in the business of care. (emphasis on business). This review is a my first hand experience of how liability and profit the medical situation is in America even for the well insured.



I have already written a 1 star review in 2011 due to my bad experience with their extra bills for my ankle injury and I stand by it. You can read all about it below. I wish I read it before my next visit. I forgot how horrible this place was and it gets worse.



Unfortunately, in May 2014 - I dislocated my shoulder on a weekend evening and had no option but to go here. I was in the worst pain of my life walking into the clinic.

They wasted about 15-20 mins asking about my height, weight and made me fill out paperwork- as if it matters what my height is to treat my dislocated shoulder.

After all this, I was in seething pain, all they tell me is - they are NOT equipped to treat a dislocated shoulder (of course because of liability reasons). All they can do is give me pain killers and REFER me to their precious hospital, where I would again fill out paper work and wait for few hours with a dislocated shoulder. There was absolutely no empathy or concern in any of the nurses, doctors there. They didn't even try or even give me verbal advice. I was like ok, if they dont provide the service -its ok. I will leave.



I left with my shoulder hanging from my socket, my friend and I saw a youtube video in their same parking lot and he helped put my shoulder back into the socket. Yes, Youtube - seriously. Youtube was better than those doctors.



Anyways, the best part is - 1 month later I receive a $314 bill in the mail. I called and called and called to dispute it- was routed to different hospital billing departments and they told me they will audit the case.

Today, after 15 months - I get a call from the collections agency still trying to collect $314. They said, "Hospital believes you owe them as you filled out the paperwork"

They are reporting on my credit. Well, even if I go bankrupt or win the lottery - I will never pay the $314.



What can I say - DONT go here! Try home remedies, try ayurveda, try yoga, or if nothing works - YOUTUBE. Establishments like this in any other business would go out of business, sadly they take advantage of people's health issues day in and day out and make millions. Shame on you, St. David Urgent care.