With corporate headquarters located in Richfield, Minn., Best Buy is a leading specialty retailer of consumer electronics in the United States and Canada. The company started operations as a retail store in 1966 and was called Sound of Music. It changed its name to Best Buy in 1983. Best Buy s range of products includes digital and video cameras, computers, computer software, video games, music systems, DVDs and mobile phones. The company offers products of various brands that include Sony, Toshiba, Apple, Philips and Hewlett-Packard. It also offers home appliances, including washing machines, dryers, dishwashers, microwaves and refrigerators. Best Buy provides various shipping and delivery options. The company operates more than 700 stores and maintains a location in Round Rock, Texas.
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Reviews

HV
Han V.

02/23/2015

Provided by YP.com

Worst experience buying appliances EVER. I ordered my a Samsung Washer and Dryer on 2/10/15. BestBuy website promises a delivery of 2/13/15. I go into the store to check it out. I purchase it from the store. The delivery date is suddenly moved to 2/23/15. TWO WEEKS from the day I order. So here I am today, on 2/13/15 and BestBuy calls me to tell me 30 MINUTES before the delivery to tell me that it is backordered. I even called into BESTBUY to ask if everything is according to the LATE schedule and they SAID YES. WOW. I even checked the automated order status system and everything says yes. NOW TWO WEEKS INTO THE ORDER AND I GET BACKORDERED. I just got off the phone with the local BESTBUY store and they tell me that they are sorry for taking my money, telling me it was in stock, and making my delivery late, and back ordering me and then calling me 30 mins before. So what does BestBuy do? They tell me to come into the store to give me a DAMN GIFT CARD as a REFUND. WOW. That's right. A REFUND in a gift card. Then I am instructed to drive across town to buy from another BESTBUY store. AND WHAT MAKES YOU THINK I WANT TO DO THAT???? I've never heard of a TWO WEEK delivery time.. EVER.. AND THEN MISS THE DAMN DELIVERY. WORST BUYING EXPERIENCE EVER. You should change your name.. because it sounds like WORSTBUY right now.

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

1-888-BEST BUY: 888-237-8289

Brands
Klipsch, apple, at&t, ipad, iphone, refrigerators, samsung, sony, sprint, verizon
Payment method
master card, visa, discover, amex, cash, check, company card, debit, diners club, paypal
Other Email

Categories
Consumer Electronics, Automobile Radios & Stereo Systems, Cellular Telephone Equipment & Supplies, Computer & Equipment Dealers, Computer Printers & Supplies, Home Theater Systems, Major Appliances, Office Equipment & Supplies, Television & Radio Stores
Other Information

Price Range : Average

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