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Reviews

RK
Rehman K.

01/19/2016

Provided by YP.com

Remember "KIM" The receptionist I had a really bad toothache in my tooth. I first went to my primary dentist and got my x-rays done. She referred me to specialist. I found Dentist and great specialist Dr.LEVI BENJAMIN such a great doctor with the great history. I was really happy to see the doctor. So I went to office with the referral. This Lady "KIM" at the front desk gave me the hardest time in the world. I have never been treated like this in my life ever and this is my first review I am writing on any social web. Everyone was on lunch break and this lady “KIM” was only working there at the reception for like long time. One of the member came who was on lunch break came to me and helped me a little.Kim suddenly came who was acting really busy and told the other receptionist " I understand you are on break I will do the work" and get back to surfing on the computer. She seemed frustrated with the work and act like she has the hardest job of the world. She told me to stay away from the front desk because she cannot concentrate and doing some work. I downloaded the first time patient documents from the dental specialists of Roseville website. So I was completely prepared. Anyways she came to me and I gave her my primary Dentist Referral. She told me that the referral I had is not what she needs. She needed different kind of referral with the authorization. (Which later she accepted when i called by myself the next day in morning). Meanwhile I talked to my insurance and let her talk to my insurance by myself. Which She told me to hold on again for 15 mins. My insurance said it is the only referral what she will need. But She was refusing it which later she accepted when I called by myself next morning. She never informed me by herself which was her duty. There is much more I can write. I wanted 1* to this review but I am giving 2* because the Dentist LEVI was the best. Which I will give him 5*. I would completely not recommend anyone of the people in the world to talk to this lady “KIM F” because the way she treats. One of the fakest worker. May God bless her

More Business Info

Hours
Regular Hours
Mon - Tue:
Wed:
Thu - Fri:
Sat:
Payment method
all major credit cards, check
Neighborhood
Cirby Side
Categories
Dentists, Orthodontists
Other Information

Insurance: DeltaCare USA

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