Andco Kitchen & Baths is a full service kitchen & bathroom designer & installer. We are locally owned and operated and take great pride in delivering the right solutions for you and your project. Andco has been part of the Rockford community for over 50 years. Why choose Andco• Variety of Choices Whether your style is traditional or follows the latest trend, we provide a product to suit your taste and budget. You can choose from any of our stock, semi-custom, or custom cabinet lines with a variety of laminate, solid surface, quartz, and granite countertop selections available. Extensive Showroom on Perryville Road Our numerous displays at our convenient Perryville location showcase our quality manufacturers. Visit our modern 2700 sq ft showroom today to discover your dream kitchen. Bring in preliminary measurements so we can create a computerized perspective drawing to help you visualize the possibilities. Visit our showroom page. Specializing in Cabinetry and Countertops Cabinetry is our business. Our designers have no other departments to cover or shelves to stock. Our staff knows cabinetry, so when you visit Andco, our time and knowledge are dedicated to designing your ideal kitchen. Knowledgeable and Experienced Staff Andco designers average over 10 years experience in the kitchen and bath industry. Their experience and attention to detail helps to alleviate surprises or delays that can interfere with your project. Measuring Service Some places require the customer to provide measurements for both cabinetry and countertops. However, just one wrong measurement can be both costly and disruptive to your project schedule. We help to maintain your budget by assuming this responsibility on kitchens and countertops that we measure. This service is provided free of charge on all confirmed kitchen orders. Convenient Deliveries We deliver your kitchen in our own trucks, not direct from the factory to the end of your driveway. You help determine the day of the delivery when you are ready, not on a predetermined schedule when the cabinet is produced. Competitive Pricing Quick lead times and only ordering to suit the customer's needs allows us to maintain a lower overhead. Andco also buys direct from the manufacturer thereby avoiding the middleman and passing all these savings right to you. We can meet or beat any competitor's prices on comparable products. Payment Options Both installed and uninstalled cabinetry jobs require a 50% down payment to order with the balance due upon cabinet delivery. All counter top installations require payment in full when ordering. You can pay by cash, check, or credit card. We also offer 0% interest financing options. Customer Service At Andco, we want to help. Our salespeople are readily available to answer your questions or quickly resolve any problems. Our support staff is also available and can easily handle most questions. Customer Satisfaction Every Andco custome

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Reviews

SJ
Steve J.

10/23/2015

Provided by YP.com

Great working with these guys! The sales reps here know what they are doing and know their products. They were very helpful and informative throughout the entire process. We had our cabinets and countertops done and could not be happier. My wife loves her new kitchen and is very satisfied with the selections made at Andco. We ended up getting quartz tops instead of granite which we are very pleased with. They are very easy to maintain and look great. All the installers did an outstanding job and were very nice- from cabinet install to counter to tile. I would recommend using Andco for a full remodel. One downside was the wait for the cabinets but it was worth it.

OJ
Osborne J.

10/13/2015

Provided by YP.com

Horrible costumer service, I was told one thing and got another I asked a specific question and was ignored. The counter top instillation was complete mess, they drilled the hole for the faucet and soap dispenser to close to the backside of the farm style kitchen that the nuts and or bolts could not be secured and their solution was to send the same two knuckle heads back to cut an grind a hole in the backside of my $500.00 + sink. If I had it to do over I would definitely go elsewhere!

P
prettysoup

02/20/2013

Provided by YP.com

Very nice. Everything was super clean and the customer service was great. The Sales guys were all helpful. For sure going back again whenever i need cabinets (:

P
prettysoup

02/20/2013

Provided by YP.com

B
build25

02/19/2013

Provided by YP.com

HORRIBLE CUSTOMER SERVICE. Spend your money and time somewhere else because if you spend it here it will be wasted. We wanted to go to a locally owned business, and not the big box stores, but had the worst customer service we had ever experienced. I wish we could get both our time and money back. If i could give it zero stars i would.

R
reviewer

01/19/2013

Provided by YP.com

I picked out everything and asked about the payment terms. They told me they required 50% when I ordered the cabinets and the other 50% when the cabinets came in. I said, so all the work would be paid for before you started? He said, that is the way everyone is doing it now. So that made me think they might be having financial troubles. And what would be the guarantee be that they would do the work at all? And guess what, not everyone is doing it that way!

R
reviewer

01/19/2013

Provided by YP.com

M
marishamd

12/27/2010

Provided by YP.com
Poor Custoer Service, Not Worth Your Time or Money

Will never do business here ever again!!!! The showroom manager Adrian is rude and arrogant. Customer service skills are certainly lacking. There are other places in town with better business. Also, beware of bait and switch with the granite.

C
cochras2

11/13/2008

Provided by YP.com
Save time, money and headache

First of all lets start with why we needed new cabinets. We were flooded out by the June flood waters. That was our first headache. We went to andco and picked out our cabinets and what finish we wanted. As a "guarantee" our Andco rep (aslo the OWNER) came out to our house and measured the room to make sure that the cabinets would fit. I had previously bought all of our appliances and had provided him with the demensions. We finally got our cabinets delivered and I had them professionally installed. I got to the point when I was ready to intall my appliances. The set up of our kitchen had a cabinet inbetween our oven and refridgerator. I went to put my oven in and it would not fit. I needed about 3/4" to make it fit. So I thought maybe the cabinet installer had moved the cabinet too close to the oven. I tried to install my refridgerator and it would not fit either. I don't know if he didn't know how to read a tape measure because I got a cabinet that was 36" long when I really only had room enough for a 33" cabinet. So who's mistake was this? I believed that it was Andco's mistake because they came out and measured it. So I contacted my rep and told him about my problem. After stating my point and going back and forth a little he said it was my problem and the olny thing he could do is give me 10%. The new cabinet cost (with discount) 355.70. So now I have a 36" cabinet that is sitting in my garage doing nothing. After talking with my fiance, she decided that she would call and talk to our rep. She told me that he spoke to her in a very condesending way. So please take our advice and find some other company to design your kitchen. With the way the econmy (gas prices etc.) Do you really need to be wasting 355.70 on someone else's mistake. Thank you very much for reading this and PLEASW save yourself TIME, MONEY and a BIG HEADACHE.





Thanks

SC and HP

More Business Info

You Can Drive All Over Rockford & Never Find A Better Price.

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon:
Tue - Fri:
Sat:
SunClosed
Services/Products
Design Installations
Payment method
check, financing available, amex, discover, mastercard, visa
Location
One block South of East State Street on Perryville Road.
Categories
Kitchen Planning & Remodeling Service, Bathroom Remodeling, Building Contractors, Cabinet Makers, Cabinets, General Contractors, Home Improvements, Home Repair & Maintenance, Kitchen Cabinets & Equipment-Household
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