Energy Products and Design
497 37th St NE, Rochester, MN 55906
Reviews
11/28/2012
Went to the other two stores in town and they don't even come close to the personal attention we received at Energy Products. I would never go anywhere else and would recommend them to anyone!
11/28/2012
Energy Products and Design was recommended to us by a builder and a realtor and I can see why. The staff was very very professional and are definitely the experts when it comes to anything fireplaces. They took the extra time to explain all options and details to us about fireplaces that their competitors either didn't know, or they just didn't want to spend the time with us.If you need a fireplace or service DO NOT go anywhere else. We have been happy from start to finish with them and they were not happy until they knew we were completely thrilled with our project.We would give them 10 STARS!!!
01/25/2012
NEVER USE THEM.I called for a simple repair, their service tech quoted a part price and it ended up being two and half times what he quoted. Their owner wouldn't take care of their customer and now the tech denies quoting prices. They won't give you an invoice so you have no idea till they send it out later. He lied right to my wife's face and they won't do anything other than remove their part and give me mine in return. So it was have a non working fireplace or pay the extra money.All I wanted was you honor your word. Never will recommend you to anyone.
More Business Info
- BBB Rating
- Hours
- Regular Hours
Mon - Fri: Sat: - Brands
- Big Green Egg, Blaze King, Fire Pits, Firemagic, HearthStone, Jotul, Kozy Heat, Lennox, Mendota, Pacific Energy, RSF, SCAN, Town & Country, Valor, Vermont Castings, electric
- Payment method
- master card, visa, amex, check, debit, discover
- Neighborhood
- North River Court
- Other Link
- Other Email
- Categories
- Fireplace Equipment, Barbecue Grills & Supplies, Fireplace Equipment-Wholesale & Manufacturers, Fireplaces, Heating Stoves, Stoves-Wood, Coal, Pellet, Etc-Retail