At Pilot Mechanical we pride ourselves on our experience and knowledge to ensure our customers the highest in quality and efficiency of the products we install. We are located in Rochester Hills, Michigan, and are a 24 hour emergency service based company. We service the metro Detroit area in installations, replacements and repairs.At Pilot Mechanical our mission is to provide all our customers with superior quality products and services at a fair price. We continue to build a team of the most talented people, who believe in complete customer satisfaction, and who are proud of the workmanship that is put into each and every job completed.

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Reviews

AS
Az S.

03/20/2018

Provided by YP.com

Furnace went out on Friday, Called them on Saturday morning. Chris promptly called me back and arranged for visit before noon to check out the problem. He went over the furnace, checked it out thoroughly, cleaned and adjusted the fan and the flame sensor. Furnace was back in order and working fine. Chris also gave pointers on checking the furnace and keeping it in good shape. The service call was prompt and very professional. Highly recommend this company to anyone with heating or cooling issues.

JK
Judy K.

04/09/2016

Provided by YP.com

I was having a problem with my furnace turning on than shutting off. On April 7, 2016 I called Pilot Mechanical Heating and Cooling. This was my first experience calling and dealing with this company. I spoke to Chris over the phone. I was very impressed by his warm, genuine and polite personality. We set up an appointment the next day. Chris was on time, neat, very polite, and not only did he fix the problem, he took the time to show me and explain what the problem was. He is truly a real gem! I am so glad I called Pilot Mechanical Heating and Cooling. This will definitely be the only company I will call from now on! Thank you Chris!

DG
Dave G.

02/21/2016

Provided by YP.com

I am a Rochester Hills homeowner who recently had an issue with my furnace. I contacted Pilot Mechanical and was truly impressed with the timeliness and quality of the service performed. If you are looking for professional and courteous service I would highly recommend Chris and his team to all customers.

SP
Sherry P.

10/21/2015

Provided by YP.com

Pilot Mechanical is professional in every way including showing up on time! Chris the owner

and staff are honest. You immediately feel a level of trust. They take time to explain the work they performed and advise you if any future repairs may be necessary to avoid any "big" problems. Pricing is always competitive, extremely fair.

SC
Sharon C.

10/08/2015

Provided by YP.com

Pilot Mechanical has serviced not only my heating & cooling needs, but those of many of my clients. I'm very pleased with all the excellent feedback that my clients give me & can personally attest to the professionalism & high level of service they provide. They are trustworthy - you can be assured that they are performing only the work necessary & not telling you need something done just to make a buck. They have my business from this day forward!

MA
Mark A.

06/21/2015

Provided by YP.com

Pilot is phenomenal. I called Chris about our AC tripping the circuit breaker in the mid afternoon and he came out at 8pm that night! Next morning (at 6:30am) I had quote and 3 days later we are up an running with new AC. We have had a lot of work done by various companies over the past year and I can say without a doubt that Chris and his team were the most courteous and professional services people I have ever encountered in my 50+ years! Highly recommend them.

CN
Chris N.

05/18/2015

Provided by YPmobile

Chris goes above and behind on his work ! I called him up in the afternoon and later that evening he was at my grandmas house to assess her job . The following day he had a new hot water tank installed ! My grandmother was so impressed with Chris and his company . She told me she now has a new heating and cooling guy and someone that she can trust !!!!!! Chris also takes care of inspections on a rental for us to make sure we are running safe every year . Thanks for all the good work u have done for us Chris :)

DD
David D.

03/18/2015

Provided by YP.com

Stay away from Pilot. Chris asked to replace the furance Motor and Heat exchange at $1400 or the whole system. But Done Heating replaced furance only at $400 to fix my furnace.

BT
Brian T.

02/19/2015

Provided by YP.com

My furnace was on the fritz, I called three different places - setting up two appointments, of which zero showed up. I called Pilot, and Chris came out right away. He looked at my furnace, told me what the issue was and it was resolved in short order.



Chris was fair, honest, and most importantly (to me) willing to come out in the late evening to ensure I had a working furnace.

MZ
Matt Z.

01/24/2015

Provided by YP.com

We've been using Pilot Mechanical for the past five years for basic maintenance and up keep and they have always been great to work with. Had to replace an old furnace and A/C and Chris went through multiple options of what we could do and helped us select what was best for our family. Install went smoothly. Chris and his team are very professional and courteous and we will continually use them for any HVAC needs!!

KM
Kranti kiran M.

12/03/2014

Provided by YP.com

One of the best customer services I have experienced. Chris is the guy to talk to about any heating or cooling questions you have. He and his team of boys are very polite, professional and helping. I would recommend Pilot Heating & Cooling to everyone. Thank you so much for taking care of our heating concerns Chris! It was a pleasure working with you.

SW
Shannon W.

09/15/2014

Provided by YPmobile
Now THAT's service!!

Chris was amazing, so courteous, professional, and on time! He showed me the problem, fixed it, and went above and beyond by educating me on everything. I can't say enough how much we recommend Pilot Mechanical, especially Chris, to everyone! Thank you, thank you so very much!

SW
Sue W.

04/25/2014

Provided by YP.com

Arrived home from vacation to find no heat. Called Pilot and Chris was there a short time later. Quickly found the problem and made the repair. Chris was very pleasant, courteous and professional. Will definitely call them again for a heating/cooling problem.

HS
Henry S.

04/15/2014

Provided by YP.com

Had a HVAC problem, Chris came out checked everything out. I had a problem with the a/c and knew its days were numbered. He replaced the a/c unit, neat and very professional. Inspected my furnace to make sure everything was proper ahead of the heating season. Had zero problems even thru this past hellish winter. Thanks Christopher.

MC
Mark C.

04/08/2014

Provided by YP.com

I am so impressed with the service and professionalism of Pilot Mechanical! I've used them for 2 repairs and a humidifier installation. Each time the installer came in - he was courteous, thorough and extremely knowledgeable. And the prices were much more reasonable than I had anticipated. I suggest you use these guys for a second opinion on your HVAC problems. I'll be you hire them on the spot!

KR
Ken R.

04/07/2014

Provided by YP.com

Wouldn't you know the coldest day of the month and my thermostat passed away. Well I couldn't just stand there and hold the two wires together so I contact Chris at Pilot Mechanical. He was on his way to another call....stopped by...placed a better and more efficient thermostat and was gone, leaving me with with heat flowing thru the ductwork. I HIGHLY recommend Chris and his crew to get you out of holding the wires...Ken R.

KS
Kristin S.

01/31/2014

Provided by YP.com

My furnace broke in the midst of this crazy cold weather Michigan has been having. I'm so happy with the service I got from Pilot Mechanical, they were able to come out the same day and fix it. Thank you thank you thank you!

D
debbie307

07/28/2013

Provided by YP.com

My air-conditioner was old and was having problems last summer, and Pilot helped me get another few months use out of it. This year, though, it was time to replace the unit. Pilot's price was fair, and their people were professional, timely, and did an excellent job; they even helped me solve another problem I'd been having with my furnace. I am a 100% satisfied customer and highly recommend this company.

YPMobile User

07/24/2013

Provided by YPmobile
Very professional and reasonable in price

My husband and I have been shopping around for a new AC and furnace. When I called this company I immediately noticed the professionalism and dedication to their customers. The young gentlemen Chris, which I believe is the owner of this company quoted us with a fair and reasonable price comparing to other companies we looked at, he was very honest with us and showed he truly cared about our needs.



Chris and his crew did a beautiful job! They were quick, efficient, and clean (did not leave a mess behind). Chris went into detail on how to maintain the AC and furnace for the future and I must say my husband and I are very pleased with this company! I highly recommend them!

YPMobile User

07/24/2013

Provided by YPmobile
Very helpful and honest!

I called Pilot from a family member who used them. I called another company to come out and give me a quote because my air was giving me trouble for a few weeks. The first company said I definitely needed a new unit, there was nothing that could be saved. When Chris came out to give a second quote he was so helpful and honest! He did say that this might be the last year I could get out of the unit but that it did not need to be replaced immediately. He gave it a little tune up and saved me probably hundreds of dollars!! He was super professional and I would definitely recommend him! There's not many people out there anymore that would be that honest!

More Business Info

Services/Products
Furnace and AC Installation, Tankless Water Heaters, Humidifiers, Furnace Repair, Utility Rebates
Brands
Bryant
Payment method
discover, mastercard, visa
Location
We are located South of Avon Road and East of John R Road in Rochester Hills
Neighborhood
Rochester
Amenities
Financing Available
Accreditation

authorized Bryant dealer

AKA

Pilot Mechanical Heating and Cooling

Other Email

Social Links
Categories
Heating Contractors & Specialties, Air Conditioning Contractors & Systems, Air Conditioning Equipment & Systems, Air Conditioning Service & Repair, Furnace Repair & Cleaning, Furnaces-Heating, Heating Equipment & Systems, Heating Equipment & Systems-Repairing, Heating, Ventilating & Air Conditioning Engineers, Refrigeration Equipment-Commercial & Industrial, Refrigeration Equipment-Parts & Supplies
Other Information

Services: Furnace Repair, heating contractor, Duct Systems, air conditioning, Air Duct Cleaning

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