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Reviews

K
kitty1112

07/26/2011

Provided by YP.com
Very unhappy with the service....

Very unhappy with the service... or LACK of service. After the initial visit the part had to be order for the copier. I CALLED 6 TIMES before I received 1 call back 3 days later in response to Gary ordering the part. It was supposed to arrive on Thursday and I HAD TO CALL AGAIN 5 times for the next 3 days to find out what was going on. He didn't get the part until Tuesday. FOR A BUSINESS THAT IS A LONG TIME TO WAIT NOT KNOWING WHAT THE STATUS WAS. At the initial visit, he promised to haul away a old printer. When he came to install the part, Gary stated that "he forgot to bring the truck and be back on Friday". Friday came and went... so did another 4 phone calls and an email. The price he charges is ridiculous! Especially when it took 5 minutes to replace the part. What a waste of MY TIME and MY EMPLOYERS time. I WILL NEVER USE THEM AGAIN.

More Business Info

Hours
Regular Hours
Mon - Fri:
Brands
copy-star, kyocera, lanier, mita, panasonic, samsung, sharp, xerox
Neighborhood
Rochester
AKA

Able Kopier Co

Categories
Copy Machines Service & Repair, Copy Machines & Supplies
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