Lantzy Children's Dentistry PA

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CLOSED NOW - Opens atTomorrow 2:00pm

My Asian wife took my half white, half asian daughter here for her 3 year old checkup. She had her first set of X-rays, and the front ones went well. When she had the second set, at the back, she became fussy, as biting down on the X-ray plastic is painful. The lady doing the X-ray became increasingly frustrated and walked out saying. "Well, she obviously doesn't understand a word of English". I was away for the week on business and came home to my daughter saying "daddy, I don't understand English". I left a voicemail asking for someone to call me to discuss this as they were closed for a week. I received a phone call from the finance lady who was apologetic and told me that i would be contacted as soon as the office reopened, on the following Monday. Monday morning came, with no call, at 11:30 i went in to speak to them. Eventually i spoke to the office manager and the Dentist, and was told it was not in any way racist, it was more a "decision tree" and that they were determining if my daughter was able to understand English, When I suggested that that would have been believable if she had asked my wife "Does your daughter understand English?" rather than "She obviously doesn't speak a word of English" He said "if you are looking for a fight...." i explained that i was not, i was merely looking for an explanation. His response was that i should sign the release forms to get my daughters records so we can find another Dentist. I can only assume that they have so many patients that they can pick and choose which ones they want, and if you raise a concern, all they care about is getting rid of you. Needless to say, we shall not be returning

I want to thank all the staff at Lantzy Childrens Dentistry and especially thank Jessica, the girl who helped me with my insurance! Customer Service was great!

I would recommend this dentist office to anyone. From the front office staff, hygenists, to Dr. Lantzy himself, they are all wonderful! The evening, after my son's in office procedure, Dr. Lantzy actually called to see how he was doing. That truly impressed me. I'm grateful to have him treat my child.

Dr Lantzy and his staff do an amazing job with my children. They like going to the dentist now.