Tm Cobb Co

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Hi, I purchased a double entry door through Vol-Dee supply Co in Lomita. Service and everything was great. 7 months later I noticed there was sap coming out of the door. I contacted Vol-Dee and he mentioned that the manufacturer TM Cobb will come out and look at the door. It took 3 weeks for them to come out and lol at my door. The inspector came and took some pictures and left. He said that the issue will get back to me. 1 month has gone by and I have called them and left several messages. Nobody has returned my phone calls. I have contacted Vol-Dee and he mentioned that they told him that there is not enough over hang!!! What does sap have to do with over hang??? These guys are not a legit company. Please do yourself a favor and buy your doors from a reputable company!! They don't stand by their products!!!!

I just got off the phone with T M Cobb. The receptionist was pleasant and helpful but she transferred me to a woman who thought, A. I was wasting her time B. I should know the lingo that her company uses daily C. That I was an idiot for not being able to speak her language. I feel that if I'm purchasing a product from someone, the least they could do is treat their customers nicely. She did the whole, "uhhhhh... we carry LOTS of doors here, which one are you taking about?" Thought that was rude. Plus their doors aren't very good quality. One year warranty on all of their products? They don't even have faith in their own products? Kinda scary.