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Reviews

JS
Jonathon S.

03/17/2018

Provided by YP.com

Had hired them when I lived in San Jacinto. Then I moved and called to notify them. Was told they didn't cover the area I was moving to and to not worry about it. Start going over my credit a few years down the road and for some reason I have multiple collection companies with different amounts hitting my credit when I've only ever had one account ever with this company. Shady and fraudulent. Steer clear

BR
Brenda R.

05/06/2016

Provided by YPmobile

I have the same problem they don't spray and I get over charged I keep trying to cancel and they keep saying they will do better office staff is horrible. So dissatisfied.

SM
Salandrachael M.

11/13/2015

Provided by YP.com

Don't use these guys. They're crooks! They won't call and say they sprayed and then charge you money. And then if you call the office, the supervisor is never in, and good luck on getting a call back. Stay away from these guys!

claimed iconBusiness Response11/16/2015

Dear Mr. Salandrachael M., I'm sorry you have had a frustrating experience with us. I've got to admit I'm surprised to read your review as we put a lot of effort into ensuring every customer has a great customer service experience. We generally always have a supervisor available to take your calls and my only thought is that we have had some employees call in sick lately and our supervisors were likely filling in for them when you called. We would be happy to address all of your concerns, and as the manager I'd especially appreciate knowing where we may have fallen short so I can try to implement systems and procedures to ensure this doesn't happen to anyone else. Please feel free to call us back at your convenience today. - The Simple Pest Solutions Team

This listing has been claimed by a business representative.

More Business Info

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Services/Products
Payment method
debit, check, cash, all major credit cards, financing available
Neighborhood
Hunter Industrial Park
Category
Pest Control Services
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