Inland Empire Hearth & Home

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I suggest not doing business with this unreliable and shady company. I hate that I have to give them even one star. He came out to the house measured the fire place and took a deposit. Said items will be installed in 3 to 4 weeks, 2 months later and still no install, will not answer phone or email. I was taken and I feel robbed!

If I could give 0 stars I would. I ordered my fireplace doors in October 2014, it is now March 2015 and I still don't have my doors. They will not answer the phone and will not install my doors. I am filing with small claims court now. We have also ordered our doors through a different vendor and have been guaranteed 3 week turn around. This company is shady, no customer service and no follow through on orders. Buyer beware!!!!

I don't know anything about my fireplace other than it was supposed to have fire in it and it didn't. They sent out a tech (I think his name was Spencer?) and he was so helpful. He was able to figure out what was wrong, had the stuff to fix it in his truck!! and even gave me a discount on a chimney cleaning! All around they were just wonderful to do business with.

Best work!! Came out fast to repair and was nice and friendly. great service