Urban Gardens Inc

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We hired Urban Gardens about 18 months ago to design us and implement a paver patio in our backyard. In this short amount of time we have had nothing but problems. The patio is rarely used, and yet we have had serious problems with low lying areas forming throughput the patio. Every time it rains, even the slightest bit we have puddles all over the place. The constant water is doing some serious damage to the patio. The pavers in some spots now have become very loose, when you step on them the pavers move around. We went with Urban Gardens because we expected them to be professionals of their craft, but I really regret our decision to go with them. After 18 months you would not expect to have pavers to be sinking, pavers becoming loose and cracked. To top it off, half of the ground around the patio is higher than the patio itself. They assured me that this would not be a problem, so I went with their recommendation since they are the professionals right? Well gravity kicks in and all water flows back against the patio into the house. I have tried calling them, I have tried emailing them with no repose back. Urban Garden has become a 10,000 dollar waste of money. In areas of the patio that are closest to my house foundation these pavers sit some 3 + inches below the grade of the pavers that are closest to my yard. So the water just sits there is ponds along side my house. The owner stated that my warranty is up. I WOULD NOT RECOMMEND THIS CONTRACTOR TO ANYONE. THEY DO NOT STAND BEHIND THEIR WORK.