Boyd's Appliance

Write a Review336-349-6587

I have never had an issue with appliance repairs. They have always been prompt, efficient and helpful. In fact, the repair person suggested consolidating repairs so I would not get charged for 2 service calls and suggested things to try myself. Re-adjusted a previous setting for the ice maker when out to repair the dryer without charge. I had not purchased appliances from them so cannot comment on that.

Our worst appliance purchase experience in 40 years. Refuses to honor warranty on NEW appliances. Horrible,unhelpful attitudes. I agree with the previous review, it should be zero stars,or better yet,negative stars.

NEVER NEVER NEVER CALL THESE PEOPLE! THEY DO NOT STAND BEHIND THEIR WORK!!! THEY REPAIRED AN APPLIANCE FOR ME 7 MONTHS AGO AND REFUSE TO STAND BEHIND THEIR WORK...HORRIBLE ATTITUDES AND MOCK AND LAUGH AT YOU...YOU HAVE BEEN WARNED DO NOT CALL THESE PEOPLE..WILL NOT LET ME POST WITHOUT STAR RATING...I SAY NO STARS...

Do not allow the service person to do anything but work. If they are finished in 15 min and talk for 45 min you WILL BE CHARGED for an hour's worth of work. They do NOT return phone calls. They are not a company I would recommend for ANY SERVICE CALLS OR BUSINESS!!! If I could give them negative stars, I would. Fixing our dishwasher was going to cost more than a brand new one and our D/W is only 3 years old. The majority of the cost was going to be labor for a 30 min job. Said would call back the next day with prices for a used part and never heard from them until they were on the way 4 days later to "fix" the D/W. We refused. Got the bill and called about the 1 hour charge for labor, even though the serviceman (part owner of company) talked for 45 min about people known to my husband and him. If you do use them, tell them to do the job and leave but make sure you keep track of the arrival and departure time. They WILL rip you off!!!