New York Sports Clubs
6336 99th St, Rego Park, NY 11374
Reviews
11/04/2013
Provided by YP.comI went to the Rego Park location on or about October 13, 2013. I filled out a cancelation form and left it with the front desk person to be submitted to Ms. Marta (the "Manager"). The next day I called to make sure that the manager received the form. I spoke to her and she confirmed received.
Saturday November 2nd, I checked my bank account and I see that I was charged the regular monthly fee of $69.95.
I called the same day Saturday morning and I was told that the manager will get back to me as soon as she is available. No one got back to me. I called Monday the 4th in the morning, left my information again. I called in the afternoon and I'm being told the manager is not there until Wednesday and there is noon else I can speak to.
I find this to be very unprofessional. A month since I submitted my cancelation form and its impossible to speak to anyone. I am being charge for the monthly fee $69.95.
All I want is for my membership to cancel and to get my money back. Thank you.
More Business Info
- Hours
- Regular Hours
Mon - Thu: Fri: Sat - Sun: - Extra Phones
Phone: 718-544-0293
Phone: 718-263-2420
Phone: 718-997-0328
Phone: 718-275-1944
Fax: 718-263-2246
- Payment method
- amex, discover, master card, visa
- Neighborhoods
- Rego Park, Northwestern Queens
- AKA
New York Sports & Joints
- Other Links
- Categories
- Health Clubs, Day Spas, Gymnasiums, Health Resorts