Rooms to Go Furniture

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We bought a child's bedroom set and living room set from Rooms to Go about 6/7 years ago; the experience and furniture was ok (not the greatest). Recently we decided to renew our bedroom set (grand total $3700.00). I don't know if they have new management since 6/7 yrs ago, but they have gotten much worse with time. It's been over 2 months and we still do not have our complete bedroom set to enjoy! First on 4/25/14, the salesman sold us the set and once papers were signed he tells us that the headboard was not available for delivery and it would take over a month to get it. So our delivery date was 6/14/14 which is when the disaster continued. First, the mattress was not the mattress we laid on/chose to purchase. One of the nightstands delivered was damaged with a big chip in it. The delivery men did not have the wooden brackets/bolts to install the dresser mirror. The Manager (Vincent) talked our heads off for 30 minutes about how the mattress we have is a better mattress (mind you both cost the same); he told us to try out the mattress for 30 days and if we still didn't like it he would exchange it. They came back on 6/27/14 with the wrong nightstand and no bolts for the mirror! CS only offered $50 for the inconvenience and said we could not get a refund!! They are coming back on 7/3/14 with the rest of our stuff! I will never purchase from them again... Besides Ashley's gets the same furniture from the same supplier as Rooms to Go and they sale it for cheaper!!