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Reviews

RK
Rich K.

02/14/2017

Provided by YP.com

My advice is to stay far away from this business. On January 25 I walked in and ordered a pair of prescription glasses and made payment in full ($368) At that time I was told to expect delivery in 5 to 10 business days. Two weeks later, after not hearing anything, I phoned the store. I was told my glasses would be arriving the next day, possibly 2 days. The following day I received a call saying those glasses are no longer in stock and I would need to come in and pick out another pair and wait again for 14 days. Unacceptable I said and please just refund my money. I drove to the store where I was given a receipt of refund. That's it no apology nothing.
One week later I check my credit card an no refund has been issued. I called again and was told it needs to go through the corporate channels and a check will be mailed but they could not say when. So why did you take my cc when I arrived for refund? Why did you not explain you will send a check? Seriously, stay away from this store. You've been warned

More Business Info

Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

Phone: 919-781-0904

Phone: 703-847-8899

Phone: 571-223-6780

Fax: 703-991-0514

Location
Crabtree Valley Mall
Neighborhood
Northwest Raleigh
Categories
Optometric Clinics, Contact Lenses, Eyeglasses, Optical Goods, Opticians, Optometrists
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