Figma Design Build, Inc

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Our experience w/FIGMA was awful. Shortly after we cut the check, the original project manager stopped responding to my inquiries about the timeline. I called Tony directly. Tony was aware he had stopped responding to me & even admitted I was not the 1st customer to call him about the same issue. Tony told me he would be taking over the project & to comm directly w/him. This should have been our first red flag, but Tony had our money and seemed like a nice guy. Unfortunately, nice doesn't get the job done. I had to follow up with several vendors myself just to get the materials delivered, permit was never applied for, though I was assured they were. Materials were sat in our driveway for 2 months along with a giant hideous yellow dumpster, and no movement on the project what so ever. We had our HOA breathing down our neck about the project bc it was 2 months overdue. I was in constant contact w/Tony but nothing he ever promised came to fruition. Tony eventually sent someone out to dig out for the footers & lay rebar, something that should not have been done without having permits. It was a way of appeasing me, I'm sure. Not long after the hole was dug and Tony had no permit to show, he called me and said he has to close up shop for at least the rest of 2021 due to medical issues and will be refunding us our money minus the materials. So, here we are 6 months after cutting Tony a check, several lies and empty promises later, and we still do not have a front porch extension. We had to call on our friends and neighbors to help get materials moved so the dumpster company could come pick up the dumpster out of our driveway. Tony was no help. This review is only a brief synopsis of what we had to deal with over the course of 6 months. This simple project turned into a NIGHTMARE due to bad management, empty promises, and several lies. FIGMA was a headache to deal with and a waste of our time and money. We were left with quite a mess to clean up ourselves.