Riverwoods Pet Hospital

Write a Review801-224-2233

CLOSED NOW - Opens at 8:00am

A number of years ago I had a long-haired Guinea pig as a class pet for second graders. One high-needs child was particularly attached to this little pet. The GP developed a cyst in his foot that needed lancing and draining. The vet told me it was very complicated surgery and would be very expensive. As a teacher, with 6 children of my own to provide for, spending $100s on a small rodent didn't seem wise, but I did it because the little handicapped child in my class would have had such difficulty with the loss of "his" pet. I paid the fee for the surgery, the pet got well. The final insult came when I took him back in to have the stitches removed, and they wanted another fee to remove the stitches. I felt it should have been covered in the bill for over $400. I will never go back to them again.

After our experience today, I had to inform others to beware! Last November 2016 we asked Riverwoods to help us get ready for our move to Hawaii (lots of paperwork & medical necessities), giving enough time to complete requirements for transporting our Husky. We're new to this whole process and needed help with the medical portion of requirements. We visited several more times over the next few months continuing to check with them to make sure we were ready to move our Husky. My last visit I was told were on track with everything and to come back a week before departure date to pick up our dog's needed health certificate. We showed up today to do so and couldn't because they neglected to give her a mandatory blood test that takes 4-6 weeks to get back and should've been administered allowing 120 days from a positive result. Our family, especially our children are devastated that our family dog will now have to stay behind for 5 months or more or be quarantined (doggy prison) in Hawaii for 120 days. Either way, this could've been avoided if Riverwoods had understood the requirements. Our bad was trusting that they were helping us with this first time process. Make sure you don't completely trust their word! Sorry this is long, but hope we can help anyone else who will be moving with a pet. They didn't know how to help us. This is just some word of caution. No apology from them makes me never want to refer them to anyone!

I love Dr. Dobson! She has been fantastic with all of our pet rats and provides great care.

I have a variety of animals - cats, dogs and parrots. I also foster animals and take care of a feral cat colony. Needless to say, I am at the vet A LOT!! I really appreciate the knowledge of the vets, especially Dr Dobson. The staff is wonderful too. The clinic is clean and top notch including specialities like laser surgery, scopes for diagnosis, etc. I would highly recommend Riverwoods to any home with pets!