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Reviews

JF
Jon F.

07/23/2018

Provided by YP.com

to hire total home inspection (t.h.i.) all customers must respond to an online form.

in this form the customer is told that if they agree t.h.i will share their personal contact data w/ companies offering services of various types but there is no option to accept or decline this sharing.

scrolling down the form at the bottom there's a button to go to the next page. if you don't click that button the form is considered blank & a customer can't hire t.h.i.

as all t.h.i. customers must, i clicked next (not accept or agree) to hire t.h.i. on 7/16/18.

over the next few days i was bombarded by solicitations thru email & phn from companies offering the dumbest services i've ever heard of including one that for a fee will keep a checklist of what must be done in order to move.

no one needs to pay a company to keep a checklist like that. it's the dumbest moving service i've ever seen.

another thing they do is, for a fee, evaluate your checklist & refer you to various other companies who will charge you for services they offer. oh, and these so called services are said to offered for free but are clearly not free.

i got many emails advising me that jack jackson signed me up for memberships at different websites & sent emails to jack jackson & every company w/ whom i had thru no action of my own become a member demanding that all my personal info be deleted. several companies deleted my accounts then i got another email from one of these companies stating that jack jackson had signed me up again 2 hrs after my account was deleted.

i sent another email to jack jackson saying he needs to stop signing me up for accounts after i unsubscribed from them.

the notifications kept coming so i sent a cease & desist letter threatening a lawsuit if jack jackson didn't stop sharing my personal info.

after a couple days i finally got 1 msg from jack jackson with a 1 line response that i took as obnoxious and unapologetic but at least the harassment finally stopped.

T
tuesgirl

06/16/2012

Provided by YP.com
Jack was professional and frie...

Jack was professional and friendly. He thoroughly answered all of our questions. At the end of the inspection he gave us a binder that included a copy of the full report, which included color photos. This was extremely helpful! Thanks Jack!

More Business Info

"Creating Clients for Life"

BBB Rating
A+
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BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Sat:
Sun:
Extra Phones

MobilePhone: 949-701-2900

Brands
InterNachi Certified
Payment method
discover, visa, amex, mastercard
Location
We Come to you!! Schedule accomidating..
Amenities
Report printed and explained on site. Total inspectors are Realtor friendly and help to create s smother path to closing by giving the buyer a "Total" understanding of the property.
Accreditation

InterNACHI

AKA

Total Home Inspection

Other Email

Categories
Real Estate Inspection Service, Asbestos Consulting & Testing, Inspection Service, Mold Testing & Consulting, Radon Testing & Mitigation
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